Feed doesn’t show

  • Resolved NickSuy

    (@nicksuy)


    6 years, 7 months ago

    Hello,

    I’m trying to show a facebook feed like I have done on several sites with your plugin.
    However, on the above mentioned website, I can see the feed loading (while the page is loading), but when the page is fully loaded the feed suddenly dissappears. So the module is then empty.

    Is this maybe a known issue?

    Kind regards,
    Nick

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey Nick,

    I haven’t come across this issue before but on inspecting the page it seems as though the feed is for some reason within the blockquote element of the Like Box widget (screenshot). Could you check to make sure that only the [custom-facebook-feed] shortcode is inside the widget and nothing else?

    Many thanks,

    John

    Thread Starter NickSuy

    (@nicksuy)

    Hello John,

    Thanks for your fast response. The widget is empty except for the shortcode as you can see in this screenshot.
    https://snag.gy/LEFQ7H.jpg

    Kind regards,
    Nick

    Plugin Author smashballoon

    (@smashballoon)

    Thanks Nick. Could you click on the “Tekst” tab on the right side of that screenshot and just double check that there’s no HTML or anything in there which might be causing this?

    John

    Thread Starter NickSuy

    (@nicksuy)

    Hello John,

    Wow, you’re right. There was some html, I deleted it, and now the feed works. Many thanks!

    Kind regards,
    Nick

    Plugin Author smashballoon

    (@smashballoon)

    Awesome, glad to hear that Nick. Glad we were able to help solve the mystery!

    Just let us know if you have any other issues in future.

    John

Viewing 5 replies - 1 through 5 (of 5 total)
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