feed does not display

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author richardgabriel

    (@richardgabriel)

    Hey!

    If both feeds aren’t loading, that means either:
    1) your App ID / Secret Key combination is incorrect or,
    2) something is erroring with wp_remote_get and the feed is not being pulled correctly.

    Can you share with me your App ID, Secret Key, and FB ID and I can test in my dev environment to help diagnose?

    Thanks!
    Richard

    Thread Starter rockethead2

    (@rockethead2)

    how do i get those details to you privately?

    Plugin Author richardgabriel

    (@richardgabriel)

    Send an e-mail to:
    [email protected]

    Thanks!
    Richard

    Thread Starter rockethead2

    (@rockethead2)

    ok thanks. emailing today.

    Hey, I have the exact same problem. It used to work correctly, but suddenly only the box is showing, without the actual feed content.
    Maybe facebook changed something?

    Plugin Author richardgabriel

    (@richardgabriel)

    Hello!

    This topic appears on and off, for a few different reasons.

    They include:
    – Configuration Issue (either the feed isn’t a Public Page, has restrictions on it, or the App ID Secret Key are incorrect)
    – Server Issue (the feed is pulled using the wordpress remote get api — some servers may have these features blocked)
    – Bad Data was cached (sometimes the feed is cached, maybe with bad data — this should flush after 15 minutes.))

    If you have this issue, please contact [email protected]. We appreciate all detailed reports that can help us make our software better!

    Best,
    Richard

Viewing 6 replies - 1 through 6 (of 6 total)
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