• Resolved djwilko12

    (@djwilko12)


    Hello
    Im trying to create a new feed but it got stuck at 11%. I tried refreshing the page but always show the same. What can i do?
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi djwilko12,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with a stuck feed.

    Stuck feeds typically indicate there is an issue with your WP-cron. See our blog-post on it: https://adtribes.io/help-my-feed-processing-is-stuck/

    All the best,
    Eva

    Thread Starter djwilko12

    (@djwilko12)

    Thanks, Eva.
    Yes i have read that post before. We prefer to use real cron that WordPress′ default one.
    Can i still use real cron and your plugin as well?

    Hi,

    Yes you can. However there is a big disadvantage by using the unix cron to trigger the WP-cron events: our plugin is processing the products in batches. After each batch a new cron event is created to start processing the next batch. The WP-cron fires that new cron event only a few seconds after the previous batch ended. This procedure is repeated untill the entire feed has been processed.

    In your set-up the cron-event is created after a batch ended but it is only being fired when the external cron is run. So imagine you need 10 batches to complete your product feed and you run your external cron every 10 minutes then it takes almost two hours for the feed to complete.

    Hope this makes sense?

    All the best,
    Eva

    Hi,

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for now for housekeeping reasons.

    Do not hesitate to reach out to us again whenever you need our help or have a question.

    All the best,
    Eva

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Feed creatoin got stuck at 11%’ is closed to new replies.