• Resolved daryltav

    (@daryltav)


    Hi there the feedis consistently not generating all of the products from our catalog. We have tried to lower the batch sizeto 25, we have increased our PHP memory to 4gig. Our execution time is 120 seconds. We are on a dedicated server. However the problems persist. Please can you advise

    WooCommerce Version: 9.2.3 - You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 9.3.3

    Product Types: ? Simple Product [simple]

    ? Grouped Product [grouped]

    ? External/Affiliate Product [external]

    ? Variable Product [variable]

    Total Products: WP Query: 394
    WC Product Query: 394
    Both Query: 394

    Product Total by Types.

    ? Simple Product: 63

    ? Variable Product: 331

    ? Product Variations: 4757

    Product Per Batch: 25

    Product Query Type: Both

    Default Customer Location: Default Customer Location
    Shop Base Address

    Store Address
    The Scratch Doctor
    Blackpool
    GB
    FY44QU

    :

    Multi Language Site: No

    Multi Currency Site: No

    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

    WP CRON: Ok

    Upload Directory: Ok - Writable.

    Cache Plugin Installed: No.

    WordPress Multi Site: No

    : Server Info

    Home Url: https://thescratchdoctor.co.uk

    Site Url: https://thescratchdoctor.co.uk

    Store Id: 6fbe4731-9e02-477a-844e-528999dae8ce

    Version: 9.2.3

    Log Directory: /home/customer/www/thescratchdoctor.co.uk/public_html/wp-content/uploads/wc-logs/

    Log Directory Writable: Yes

    WP Version: 6.6.2

    WP Multisite: No

    WP Memory Limit: 4 GB

    WP Debug Mode: No

    WP Cron: Yes

    Language: en_GB

    External Object Cache:

    Server Info: Apache

    Php Version: 8.2.25

    Php Post Max Size: 256 MB

    Php Max Execution Time: 300

    Php Max Input Vars: 2.93 KB

    Curl Version: 8.2.1, OpenSSL/3.1.4

    Suhosin Installed: No

    Max Upload Size: 256 MB

    Mysql Version: 8.0.36

    Mysql Version String: 8.0.36-28

    Default Timezone: UTC

    Fsockopen Or Curl Enabled: Yes

    Soapclient Enabled: Yes

    Domdocument Enabled: Yes

    Gzip Enabled: Yes

    Mbstring Enabled: Yes

    Remote Post Successful: Yes

    Remote Post Response: 200

    Remote Get Successful: Yes

    Remote Get Response: 200

    : Installed Theme

    Flatsome: 3.17.6 (Latest:0)

    : Installed Plugins

    All 404 Redirect to Homepage (wp-buy): 4.6

    Checkout Validation for WooCommerce (Shawn Henry): 1.0.1

    Classic Editor (WordPress Contributors): 1.6.4 (Latest:1.6.5)

    Conditional Shipping for WooCommerce (Lauri Karisola / WP Trio): 3.3.0

    Download Plugin (Metagauss): 2.2.1

    Duplicate Page (mndpsingh287): 4.5.4

    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress (Thomas Geiger): 1.20.2

    Google Sheets Data Mover (JMO Creative): 1.0

    Iconic Sales Booster for WooCommerce (Iconic): 1.4.0

    WPCode Lite (WPCode): 2.2.1 (Latest:2.2.3)

    JMO Toolkit (JMO Creative): 1.0.0

    Mailchimp for WooCommerce (Mailchimp): 4.4 (Latest:4.4.1)

    Nextend Social Login (Nextendweb): 3.1.14 (Latest:3.1.15)

    PixelYourSite PRO (PixelYourSite): 11.0.1

    Scalability Pro (Dave Hilditch): 5.79

    Speed Optimizer (SiteGround): 7.6.7 (Latest:7.7.0)

    Trustpilot-reviews (Trustpilot): 2.5.925

    Twenty20 Image Before-After (Zayed Baloch): 1.7.5

    CTX Feed (WebAppick): 6.5.31

    Payment Plugins for Stripe WooCommerce (Payment Plugins, [email protected]): 3.3.75 (Latest:3.3.77)

    WooCommerce Conditional Shipping and Payments (SomewhereWarm): 1.9.3 (Latest:2.0.3)

    WooCommerce Legacy REST API (WooCommerce): 1.0.4

    WooCommerce PayPal Payments (WooCommerce): 2.9.0 (Latest:2.9.3)

    WooCommerce PDF Invoices (Andrew Benbow): 4.15.1 (Latest:5.0.5)

    WooCommerce TM Extra Product Options (themeComplete): 5.1 (Latest:6.4.6)

    WooCommerce (Automattic): 9.2.3 (Latest:9.3.3)

    Yoast SEO (Team Yoast): 23.4 (Latest:23.8)

    WP Crontrol (John Blackbourn): 1.17.0

    WP Hide Show Featured Image (Galaxy Weblinks): 2.3

    WP Mail SMTP (WP Mail SMTP): 4.1.1 (Latest:4.2.0)

    WPForms (WPForms): 1.9.0.4 (Latest:1.9.2.1)

    Feed Files
    https://thescratchdoctor.co.uk/wp-content/uploads/woo-feed/google/xml/dtdigital.xml
    https://thescratchdoctor.co.uk/wp-content/uploads/woo-feed/google/csv/dtdigital-2.csv

    Fatal Errors
    2024-11-08T12:34:53+00:00 CRITICAL Allowed memory size of 4294967296 bytes exhausted (tried to allocate 40465984 bytes) in /home/customer/www/thescratchdoctor.co.uk/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 4658

    2024-11-08T13:11:30+00:00 CRITICAL Maximum execution time of 120 seconds exceeded in /home/customer/www/thescratchdoctor.co.uk/public_html/wp-includes/functions.php on line 653

    2024-11-08T14:06:15+00:00 CRITICAL Maximum execution time of 120 seconds exceeded in /home/customer/www/thescratchdoctor.co.uk/public_html/wp-includes/formatting.php on line 2288

    The page I need help with: [log in to see the link]

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  • Hello @daryltav ,

    Thank you for your input. This issue can occur due to various factors. Based on our knowledge, and upon review you site status lower PHP execution time can trigger such an issue for your case. Please increase your execution time by 300 seconds or more since you have almost 5000 products. Hopefully, your issue has been resolved.

    • This reply was modified 4 months, 1 week ago by Shahed.
Viewing 1 replies (of 1 total)
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