FedEx shipping with Free shipping query

Hi @sguha007,

To make sure I understand your question correctly, would you like to display free shipping and FedEx live rates simultaneously?

https://wpdesk.me/tg/chrome_IaQvAjAcFR.png

This should be possible without any additional settings.

Our FedEx plugin uses currently the global shipping method. It means that once it is enabled it should display the shipping live rates for all the products within all the shipping zones so there is no need to add the FedEx shipping methods within the zones the standard way.

Best regards,
Tomek

Thank you for your response. But in my case free shipping product weight and dimensions all empty(because of free shipping). So when I add free shipping product as well as with shipping charge product in the cart FedEx rates not coming.

I want the FedEx rate coming only for that product which have no free shipping. It can be possible.

Hi @sguha007,

Thank you for the clarification.

You mentioned that one of the products does not have the weight and dimensions filled.

To display the live rates properly our FedEx plugin needs to gather following data: the sender’s and the recipient’s addresses and the package weight.

More on this in our documentation:
https://docs.flexibleshipping.com/article/134-fedex-problems-troubleshooting

Do the other products have weight value filled?

If I understand you correctly, you want to achieve the following scenario:

• only free shipping products in cart – only Free shipping method available;
• regular products – only FedEx Live Rates available;
• free shipping products in cart + regular products – only FedEx Live Rates available;

Is this correct?

Best regards,
Tomek

• This reply was modified 3 years, 9 months ago by tograczyk.

Hello,

If I understand you correctly, you want to achieve the following scenario:

only free shipping products in cart – only Free shipping method available;
regular products – only FedEx Live Rates available;
free shipping products in cart + regular products – only FedEx Live Rates available;
Is this correct?

— YES absolutely.

How can I achieve this

Hello,

Can you please inform me how can I do this – “when free shipping products in cart + regular products – only FedEx Live Rates available.”

Hi @sguha007,

The scenario you have described will require using shipping classes and our FedEx plugin does not support them yet. Our plugin uses currently a global shipping method and you cannot restrict displaying live rates to specific products.

However, we offer a separate Conditional Shipping Methods plugin at https://flexibleshipping.com/products/ to handle this case. Due to the fact that it is a PRO plugin and we cannot discuss it here, contact us directly at https://flexibleshipping.com/support/ for more information.

Best regards,
Tomek

Since there are no further inquiries concerning this case I’m marking this thread as resolved.

Best regards,
Tomek