• Since my PHP version was upgraded to 8.1 some of the features of this plugin are no longer working, in that country and city locations are no longer visitible in:

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    I have followed all the trouble shooting suggestions to no avail. My hosting company has suggested that the database version is not compatible with PHP 8.1.

    Please advise?
    Many thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Lorrie

    (@lorrie_w)

    Ok. Great plugin until it wasn’t. Doesn’t look like caretaking and maintenance is being done any more. Time to move on.

    Reza

    (@reventon94)

    Dear @lorrie_w ,

    I hope this message finds you well.

    Please accept our apologies for the delay in responding to your previous inquiry. We were occupied with some updates on our plugins, and we want to assure you that we value our customers and strive to provide prompt and reliable support.

    Regarding the issue you raised, I personally tested the WP Statistics plugin on PHP 8.2, and I did not encounter the problem you mentioned. To assist you better, would you please check your browser’s console log or debug.log file for any errors? Kindly share this information with us, so we can provide you with more efficient support and help resolve the issue.

    Thank you for your understanding.

    Best regards.

    Thread Starter Lorrie

    (@lorrie_w)

    Hi there

    Unfortunately I have deleted the plugin. But I have to tell you, the problems arose the very same day that my PHP was upgraded. The plugin worked perfectly up until then, and never worked properly after, and that was the only change made to my domain and hosting. So, other than that I am afraid I cannot help you.
    Also, now that the plugin is untested with the current version of WordPress, I won’t be re-installing.
    It would seem that a lot of people here are having issues with the database and the version of SQL you are using is not compatible with PHP 8.1. Something to think about.

Viewing 3 replies - 1 through 3 (of 3 total)
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