Lite version is misleading

  • Tries to lure you in with a lite version (needed a simple e-mail signup form) but once you’ve spend time setting it up you find out you’ll have to buy the professional version to access your entries. What exactly is the purpose of a ‘lite version’ if the most fundamental feature required to use it is gated behind a paywall? It’s like offering a car without an engine.

    We all know that the developer is using a dishonest marketing tactic that will edge frustrated users towards buying a license once they figure out they can’t access their entries and don’t want to waste more of their time on finding something else.

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  • Plugin Support Deepak Sharma

    (@dsharma03)

    Hey?@iconoclast15767,

    I apologize for any confusion around how entries are handled in WPForms Lite!

    Currently, no entries are stored for backup in the free version of WPForms unless you have the Lite Connect feature enabled (more details on that here). The main reason entries are not stored in WPForms Lite is due to WordPress guidelines. We’re not allowed to lock entries behind a paid license level which is why we created Lite Connect to allow users to opt into the Lite Connect feature. This allows users to recover the entries that were made from the time Lite Connect is enabled.

    While you can’t store entries using WPForms Lite, you can absolutely still receive form submissions as an email with our form notifications.

    And if you’re having trouble receiving form notification emails I’ve also included our guide on fixing this here.

    I apologize again for the trouble but I hope this helps!

    Thanks!

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