• mckinneyadam

    (@mckinneyadam)


    Hello! I am having an issue after an update (presumably for Ashe) where the featured slider blocks the carrot drop down menu. When I changed the color of the dropdown menu to black I realized that it does appear on the main page but it is actually going behind the featured slider box, like how in Word you might tell a set of text to go behind a picture.

    I presume this is a problem with Ashe because both the Featured slider and the dropdown menu are through Ashe – though I do also have elementor installed and use it on some pages (though not the home page which is having the problems – as far as I am aware of).

    The page I need help with: [log in to see the link]

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  • wprsupport

    (@wprsupport)

    Hi @mckinneyadam

    At first, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards

Viewing 1 replies (of 1 total)
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