Featured products is disappeared after update product
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I have installed WP v.6.1.1 and woocommerce v.7.4.1
When I go to “All Products” and click stars to make products as “Featured” everything is ok, and products shows in “Featured products block”. But when I go to edit some product, for example I change price, then click save then this product is disappeared from “Featured products block” and then I need to go to “All Products” and click “star” again to make product as “Featured”. Is it ok? Maybe somebody have some fix for this ?
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Hi @vitaliikotsar
I have tried to replicate it on my end, but it’s working fine on my end, I don’t need to select it again as Featured once I click on the stars.
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.Hi @amiralifarooq Thanks for your answer this is my report: WordPress Environment WordPress address (URL): https://berrysdev.wpengine.com Site address (URL): https://berrysdev.wpengine.com WC Version: 7.4.1 REST API Version: ? 7.4.1 WC Blocks Version: ? 9.4.4 Action Scheduler Version: ? 3.5.4 Log Directory Writable: ? WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: ? Server Environment Server Info: Apache PHP Version: 8.0.28 PHP Post Max Size: 100 MB PHP Time Limit: 3600 PHP Max Input Vars: 10000 cURL Version: 7.74.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.7.40-43-log Max Upload Size: 50 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? 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Templates Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – Subscriptions WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://berrysdev.wpengine.com Subscriptions-core Library Version: 5.3.1 Subscription Statuses: – WooCommerce Account Connected: ? No Store Setup Country / State: United States (US) — Utah Subscriptions by Payment Gateway Payment Gateway Support WooCommerce PayPal Payments Onboarded: – Shop country code: US WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: ? 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@amiralifarooq actually maybe it’s because I use gutenberg editor on products pages ?
Thanks for sharing the requested information above.
To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?
If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.
@xue28
Screen-1 https://prnt.sc/jEkTscAp9_cV
Screen-2 https://prnt.sc/FnSzRTxPJf9x
Screen-1 – admin panel with gutenberg. And options “This is a featured product” is disappeared.
Screen-2 – admin panel without gutenberg. And options “This is a featured product” is visible.
I think that’s why “stars” disappeared when I save product. Because option “This is a featured product” disappeared end save it like “false”.
Actually when admin panel without gutenberg everything works good.Hi,
Just to check, if you disable all plugins except WooCommerce, and then you make a change on one of your product prices, does the issue persist?
You can install the Meks Quick Plugin Disabler, to help you remember what plugins you currently have active, and it’s easy to switch them back on.
May I ask is there any error appearing under WooCommerce > System Status > Logs? (if there is any error message, let us know).
Hi there!
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.
Thanks!
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