Featured product block not working after update

  • Resolved LS

    (@lsterling03)


    2 years, 4 months ago

    We have been using a featured product block on our site for about a year. After the most recent Woocommerce update, these blocks now throw an error. It allows me to add the block and select a product, but then it shows an error message on the editing screen and does not let me edit the block any further. The block appears on the frontend, but it is greyed out. I tried adding multiple products and on a blank page, but I get the same error. We have two sites that use the same theme, and on the site where I didn’t update Woocommerce, those featured product blocks still work. Are you able to recreate this on your end? Thanks!

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  • Hey @lsterling03

    I understand that you are getting errors after updating to the newest version of WooCommerce.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Hope this helps!

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