• Resolved humanjourney

    (@humanjourney)


    Hello, I am a virtual assistant and do web design on the side. I help my client with her website listed here and for some reason we are unable to get the featured images to show. At this time I only have a few that actually have images but none show up (if they have it or don’t)

    Abundance, The mosquito, and thank you from this elder… none of it is working.

    I originally was using another plugin and it didn’t work either. We are using the theme shawburn and I don’t see any issues on why they wouldn’t work together. Does anyone have an idea? As you can see she is using a separate page (my blog instead of blog) and the real blog does exist if you go to /blog

    What am I doing wrong and what could I try besides, add and remove plugin, see if there are updates and mess with featured image size as I’ve tried those…

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @humanjourney

    At first, thank you for choosing our plugin and service.

    From the sahred webiste here: https://mariannam.co/my-blog/ we can see that none of the web medias are loaded when we visit the website.

    Can you please send us the screenshot or short video record to showcase where you upload the featured images and the page in the editor where the blog posts are listed? This will help us to understand the issue better and assist you more efficiently.

    Kind Regards

    Thread Starter humanjourney

    (@humanjourney)

    Hello @wprsupport

    So I go into posts and upload the blogs as usual. Then I upload the image in featured images section see image 2.

    I have never had this happen before and I do a lot of websites.

    So I did end up thinking maybe it was a setting so I looked high and low and found in our theme there was a setting that needed to be clicked and that was display on all pages. So I was able to get it to fix!

    Thread Starter humanjourney

    (@humanjourney)

    Thank you for your help!

    Hi @humanjourney

    We are glad that you have managed to fix the issue by yourself.

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

    Kind Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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