Featured Images Do Not Work?
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Hello –
We just spent 6 hours trying to fix this problem, thinking that a plugin was causing it, only to find out that the Neve theme is the cause of the issue.
The homepage of our website is set to have a featured image:
https://nomadicsupply.com/wp-content/uploads/2021/07/Vanlife-on-the-Lost-Coast.jpgThe featured image does not work when sharing the home page of the website. When someone sends a link via iMessage (for example), no featured image appears. When we share our home page with people, it shows the logo as the featured image instead of the preset featured image.
When we test it on the Facebook Developers page, it works flawlessly when the theme is switched to 2021, and as soon as it’s switched back to Neve, it fails.
https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fnomadicsupply.com%2F
How do we fix this? WordPress developers have told us that the theme was built incorrectly and is missing this code in functions.php, but adding it doesn’t fix the theme:
add_theme_support( 'post-thumbnails' );
When people share our website, we need the preview to be branded specifically the way that we require, not showing our generic logo in place of the featured image that we set.
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The page I need help with: [log in to see the link]
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