Featured Image preview not showing for Inner Pages

  • Resolved wpvawsum

    (@wpadmvawsum)


    4 years, 4 months ago

    When i try to share the Inner Pages on Whatsapp I do not get to see the Featured Image as a preview on whatsapp. However, the Main landing Page’s Featured image is showing. I have set the image in the Social Section tab of the Plugin as well.

    The page I need help with: [log in to see the link]

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  • Plugin Support devnihil

    (@devnihil)

    @wpadmvawsum We checked on the pages and did confirm that the og:image is being output correctly. However, regarding WhatsApp, their image requirements and recommendations are different from that of Facebook. Unfortunately we were unable to find an official guideline for the image requirements for WhatsApp, but you can find some similar recommendations here: https://roei.stream/2018/11/18/ideal-open-graph-image-size-for-whatsapp-link-share/

    In the past it was recommended that the image needed to be under 300kb in size and 256x256px but not larger than 400x400px. We checked on the file you have set for the og:image and see that it measures 1707 and is 452KB, so if you want the image preview to appear in WhatsApp we would recommend to try using a smaller image that follows those recommendations.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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