• Resolved madgrin

    (@madgrin)


    How do I make the featured image of an article appear in the news that is created when I enable automatic sharing on FB?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anonymous User 18700194

    (@anonymized-18700194)

    Hi @madgrin

    Facebook and Twitter Publicize select images that are at least 200 x 200 pixels in the following order:

    * Featured image
    * An image attached to the post and inserted
    * Any other image in the post (not attached but perhaps linked)

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form.

    If you chose to contact us via email, please reference this thread.

    Thread Starter madgrin

    (@madgrin)

    Dear Bob,
    thank for your support.

    At this link you will find a zip containing some images that can better explain the problem
    https://we.tl/t-ffASmHWXdt

    img1: the image shows that the featured image has been correctly displayed
    img2: the image shows that the landing page is set
    img3: image 3 shows that the wordpress page logo is shown in the target fb page but NOT the featured images (https://www.facebook.com/Genova-pi%C3%B9-bella-100960242498209)
    img4: image 4 shows the article on the wordpress site

    The wp site (https://www.genovapiubella.it/) is currently in maintenance mode but to test the mode has been deactivated.

    Some idea?

    Thanks!

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    It’s hard to tell what the issue might be without being able to see the post.

    Have you checked our troubleshooting guide here? https://jetpack.com/support/publicize/troubleshooting-publicize/#wrong-image

    If that doesn’t help, would you be able to deactivate maintenance mode so we can take a closer look?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Featured image on fb news’ is closed to new replies.