• I have tried Twenty Twelve Theme and Wootheme. Both are the same result. The featured images are not correctly displayed. I have tried either to reduce or increase the image sizes for many times. Never worked out.
    Can you please help me to take at the page https://www.austar-group.com.au/shop/
    Any help will be greatly appreciated.

Viewing 15 replies - 1 through 15 (of 20 total)
  • Can you replicate the problem using the default Twenty Twelve theme with all plugins deactivated?

    Thread Starter shanghongcao

    (@shanghongcao)

    I saw one post on the web. I deactivated all the plugins and activated very basic plugins. The same result. That’s why I tried to Wootheme. Exactly the same as Twenty Twelve. I also regenerated all thumbnails many times.

    Can we see the site using the default Twenty Twelve theme with all plugins deactivated?

    Thread Starter shanghongcao

    (@shanghongcao)

    I deactivated all the plugins, everything. It didn’t help.

    Can we see the site using the default Twenty Twelve theme with all plugins deactivated?

    Thread Starter shanghongcao

    (@shanghongcao)

    i will deactivate all plugins completely again in the next 5 seconds.

    Thread Starter shanghongcao

    (@shanghongcao)

    all plugins have been deactivated now.

    And the theme? There is no magic bullet in these situations. This is just the start of basic troubleshooting and is a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps. Do you want to locate and, hopefully, fix the problem on your site? If “yes”, then please help us to help you and carry out the changes that we suggest. Otherwise this is just a waste of everyone’s time.

    Thread Starter shanghongcao

    (@shanghongcao)

    sorry. the theme has been changed back to twenty twelve now.

    Thread Starter shanghongcao

    (@shanghongcao)

    i really would like to see thumbnails on the page. they are all featured images.

    Can you please stop disabling right click on your site.

    Thread Starter shanghongcao

    (@shanghongcao)

    Yes, i have also deactivated that. Now there is only one plugin Woocommerce that is still activated.

    Thread Starter shanghongcao

    (@shanghongcao)

    can you please let me know whether you found any solutions? Thank you again for your help.

    On that page, looks like WC code is affecting the image size:

    .woocommerce ul.products li.product a img, .woocommerce-page ul.products li.product a img {
        box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.3);
        display: block;
        height: auto;
        margin: 0 0 8px;
        transition: all 0.2s ease-in-out 0s;
        width: 100%;
    }

    Thread Starter shanghongcao

    (@shanghongcao)

    can you please help with the problem? thanks

Viewing 15 replies - 1 through 15 (of 20 total)
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