• Resolved WishPH

    (@wish3344)


    Yo guys, Good day ^^

    I have an FS Poster plugin about the auto post on social media like Facebook, etc. It was working fine before I installed the Litespeed cache plugin.

    It shows the Featured image on Facebook but now it doesn’t. Maybe there’s a workaround for this or I just give up on the FS Poster plugin.

    Sample image

Viewing 10 replies - 1 through 10 (of 10 total)
  • FS Code

    (@fscode)

    Hi there!

    When you create a WordPress post, the FS Poster plugin gets the URL of the post and your custom message. Then, the plugin sends them to social networks. If you choose the “Link card view”, the plugin does not send the image to social networks. Social networks fetch the image of the post from the URL. If the image is not showing or showing differently, it means that there are connection issues between your website and social networks. Here are some of the common reasons:
    – Check the OG tags of your website, especially og:image meta tag should have been included in the website. Firstly, Facebook tries to fetch images with this tag.
    – Check if your website has an SSL issue. Social networks cannot access your website URL if there is an SSL problem.
    – There’s a timeout. For example, 10 seconds. If your website is loaded in more than 10 seconds, Social networks interrupt the query and give you a timeout error.
    – Check the types and sizes of the featured image. Every social network has its own requirements. For instance, Facebook will not support it if you upload small images to your post.

    You can debug your website URL from the link below:
    https://developers.facebook.com/tools/debug/sharing/
    Copy and paste the URL of your post. If Facebook cannot fetch the URL, it will give you the reason.

    If you cannot solve the issues, you can set the plugin to share your image and add the link: https://i.imgur.com/aYRwYuU.png

    Best Regards,
    FS Poster.

    Thread Starter WishPH

    (@wish3344)

    Holy Christ! I didn’t expect FS Code to reply here, but that’s so awesomeness ^^

    @fscode I’ll give my very best to solve this issue I’m facing. :fingercrossed:
    I have this setting to interval every 20mins.

    Image here

    FS Code

    (@fscode)

    If you have any other questions, please create a ticket at https://support.fs-code.com Our support team will help you as soon as possible.

    Best Regards,
    FS Poster.

    Thread Starter WishPH

    (@wish3344)

    @fscode Yea, been trying but the worst part is my support ticket is already expired ??

    Thread Starter WishPH

    (@wish3344)

    @fscode Like these images?

    Image 1
    Image 2

    Plugin Support qtwrk

    (@qtwrk)

    did you enable guest mode ?

    could you please try reset to default setting first, and see how it goes?

    Thread Starter WishPH

    (@wish3344)

    Yo – I tried to reset to the default setting and enable the guest mode yet no featured image showing on Facebook.

    Facebook gives me this error:

    Image

    • This reply was modified 2 years ago by WishPH.
    • This reply was modified 2 years ago by WishPH.
    Thread Starter WishPH

    (@wish3344)

    Yo guys, Good day ^^
    I’ll give some updates, somehow there’s progress and I’m so happy with that. ^^

    and the error regarding Facebook is this one.

    Image

    Thread Starter WishPH

    (@wish3344)

    I’ll update it guys.
    Before I used QUIC.cloud then I switched to my hosting. It’s working just fine now.
    Thank you ^^

    Thread Starter WishPH

    (@wish3344)

    It’s working just fine now. Thank you ^^

Viewing 10 replies - 1 through 10 (of 10 total)
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