Featured image not displayed when sharing via Facebook

  • Running into an issue with a featured image set in a post not displaying when sharing via Facebook. The correct image appears to be set in the meta tag with property og:image but it does not display when sharing the post.

    I am also seeing some inconsistencies sometimes the yoast plugin adds the <meta property=”og:image:width” content=”1920″> and <meta property=”og:image:height” content=”1080″> and sometimes it does not

    Server is running PHP 7
    WP version 5.1.1

    I can not reproduce this issue on WP 5.0.4

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support devnihil

    (@devnihil)

    Can you please provide us with an example URL of where this is occurring so we can review the metadata?

    If you are seeing unexpected behavior or appearance for one of your site’s social previews when sharing it on social media, this can be caused by the social media site caching old metadata for that page. This is why you may not immediately see the new values you set up for the page reflected in the page’s preview when you share it (image, title, description, etc).

    To resolve this, we would first recommend to try checking your page’s link using Facebook’s Sharing Debugger tool located at https://developers.facebook.com/tools/debug/sharing/. Can you please try running the Facebook Sharing Debugger on the page you are experiencing the issue on, and under ‘When and how we last scraped the URL’ clicking the ‘Scrape Again’ option and letting us know whether this resolves the issue? The ‘Scrape Again’ option will force Facebook to update it’s cache for your page’s link.

    Please note that to successfully update the cache it may require re-scraping your page several times as whether the page’s data can be read may take several requests between Facebook and the server your website is hosted on. Also, this guide includes more information on this and explains in detail how to do this: https://kb.yoast.com/kb/facebook-sharing-updated-details/

    Plugin Support Jerlyn

    (@jerparx)

    Closed due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)
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