Feature Image

I see that there’s a custom CSS class in the search results, can you check if your using a custom code to overwrite the search results listings? You can see this in the functions.php inside your active theme folder. The thumb as shown on this line should be there.

Also make sure to flush the transient cache on the WPSL settings page, and the cache from any other possible caching plugins.

@tijmensmit, i don’t get it please tell me how to fix this??

You have to find someone comfortable with code that look into this for you on the server if your not familiar with editing / reading code.

The thumb should be default show up, so I suspect there’s a custom template used in the functions.php. You can find this file in the /wp-content/themes/your-theme-name folder. Open that file and search for ‘wpsl_listing_template’.

Other thing that may break this is caching somewhere. If that’s the case, flushing the cache ( from a plugin, or on the WPSL settings page ( tools section ) may fix it.

@tijmensmit I already change the theme problem is same,

@tijmensmit
I found this in the function.php file please have a look

add_filter( 'wpsl_listing_template', 'custom_listing_template' );
    
    function custom_listing_template() {
    
        global $wpsl, $wpsl_settings;
        
        $listing_template = '<li data-store-id="<%= id %>">' . "\r\n";
        $listing_template .= "\t\t" . '<div class="custom-wpsl-left">' . "\r\n";
        $listing_template .= "\t\t\t" . '<p><span class="wpsl-jname">' . "\r\n";
        $listing_template .= "\t\t\t\t" . wpsl_store_header_template( 'listing' ) . "\r\n";
                $listing_template .= "\t\t\t" . '<% if ( store_type ) { %>' . "\r\n";
		$listing_template .= "\t\t\t" . '<span>(<%= store_type %>)</span><br>' . "\r\n";
		$listing_template .= "\t\t\t" . '<% } %>' . "\r\n\r\n";
        
        $listing_template .= "\t\t\t\t" . '</span><span class="wpsl-street"><%= address %></span>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<% if ( address2 ) { %>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<span class="wpsl-street"><%= address2 %></span>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<% } %>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<span>' . wpsl_address_format_placeholders() . '</span>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<span class="wpsl-country"><%= country %></span>' . "\r\n";
        $listing_template .= "\t\t\t" . '</p>' . "\r\n";
        
        // Show the phone, fax or email data if they exist.
        $listing_template .= "\t\t\t" . '<p class="wpsl-contact-details">' . "\r\n";
        $listing_template .= "\t\t\t" . '<% if ( phone ) { %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<span><strong>' . esc_html( $wpsl->i18n->get_translation( 'phone_label', __( 'Phone', 'wpsl' ) ) ) . '</strong>: <a href="tel:<%= formatClickablePhoneNumber( phone ) %>"><%= phone %></a></span>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% } %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% if ( fax ) { %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<span><strong>' . esc_html( $wpsl->i18n->get_translation( 'fax_label', __( 'Fax', 'wpsl' ) ) ) . '</strong>: <%= fax %></span>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% } %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% if ( email ) { %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<span><strong>' . esc_html( $wpsl->i18n->get_translation( 'email_label', __( 'Email', 'wpsl' ) ) ) . '</strong>: <a href="mailto:<%= email %>"><%= email %></a></span>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% } %>' . "\r\n";
        $listing_template .= "\t\t\t" . '</p>' . "\r\n";
        
        
        
        //$listing_template .= "\t\t\t" . '<p><a class="wpsl-store-details" href="#">' . "\r\n";
        //$listing_template .= "\t\t\t" . '<span>More info</span>' . "\r\n";
        //$listing_template .= "\t\t\t" . '</a></p>' . "\r\n";
        
        $listing_template .= "\t\t\t" . '<% if ( opening_hours_text ) { %>' . "\r\n\r\n";
        $listing_template .= "\t\t\t" . '<p><strong><span class="wpsl-store-details"><%= opening_hours_text %></span></strong></p>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% } %>' . "\r\n";
        
      
    
        // Check if we need to show the distance.
        //if ( !$wpsl_settings['hide_distance'] ) {
        //    $listing_template .= "\t\t" . '<%= distance %> ' . esc_html( $wpsl_settings['distance_unit'] ) . '' . "\r\n";
        //}
        if ( !$wpsl_settings['hide_distance'] ) {
            $listing_template .= "\t\t" . '<div class="wpsl-direction-wrap"><%= distance %> ' . esc_html( $wpsl_settings['distance_unit'] ) . '</div>' . "\r\n";
        }
        $listing_template .= "\t\t" . '<%= createDirectionUrl() %>' . "\r\n"; 
        
        // End custom-wpsl-left 
        $listing_template .= "\t\t" . '</div>' . "\r\n";
        
        
        $listing_template .= "\t\t" . '<div class="custom-wpsl-rights">' . "\r\n";
        $listing_template .= "\t\t\t" . '<%= thumb %>' . "\r\n";
        // End custom-wpsl-right
        $listing_template .= "\t\t" . '</div>' . "\r\n";
        
        
        $listing_template .= "\t" . '</li>' . "\r\n";
    
        return $listing_template;
    }

Disabling all plugins also doesn’t fix this?

This is how the default template should look like.

<%= thumb %> is the one that renders the featured image.

@tijmensmit how can i fix it, i check with disable all plugin, same issue

On top of what I mentioned already, try to remove this line from the functions.php ‘add_filter( ‘wpsl_listing_template’, ‘custom_listing_template’ );’ and try again.

You have to ask a developer otherwise to check everything, since by default the thumbnail always shows up, unless you modify something, and you did modify the template code since custom css classes are used.