FB requires App review but ours fail

  • FB requires app review but they failed and I have no idea why. Their rules are so complex, and the terms they use become so confusing after you start reading, that I have no idea how to satisfy them for the apparently simple task of posting to our page.

    publish_pages
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    manage_pages
    This item was not approved. Click Edit Details for information.
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    App Verification
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    Details for publish_pages
    Feedback From Your Last Submission (6/22, 10:42pm)
    Your screencast doesn’t show how the use of this permission directly improves the user experience in your app. Unfortunately, we also weren’t able to determine this from testing your app manually.
    All permissions data must be visibly used within your app. We do not accept permission requests for data that you may decide to use later.
    Please see our Examples page to learn more about making and submitting a successful screencast.
    Learn more about testing permissions prior to approval.
    Notes From Your Reviewer
    Please include the final, published post inside your screencast.

    – in addition to this

    How is your app using publish_pages?
    Lets people publish content or respond to posts and comments as a Page (also requires manage_pages)
    Publishes content to Facebook automatically
    Lets people post to Facebook with a message pre-filled by the app
    Other
    Apps won’t be approved for this use of publish_pages. To be approved, apps must follow our review criteria and the guidelines for using publish_pages.

    – so we can’t use the app to publish content to FB automatically??

    For ‘manage pages’ –

    Feedback From Your Last Submission (6/22, 10:42pm)
    Your screencast doesn’t show how the use of this permission directly improves the user experience in your app. Unfortunately, we also weren’t able to determine this from testing your app manually.
    All permissions data must be visibly used within your app. We do not accept permission requests for data that you may decide to use later.
    Please see our Examples page to learn more about making and submitting a successful screencast.
    Learn more about testing permissions prior to approval.
    Notes From Your Reviewer
    Please show how your Facebook page links with your app to utilize the manage_pages permission.

    How do I show how the FB page links with the app??

    App Verification Details
    Feedback From Your Last Submission (6/22, 10:42pm)
    In order to approve the use of a permission in your app, we need to be able to test the functionality on our end. If a user account is required to do so (separate from Facebook Login), please be sure to include any applicable test credentials and passwords for our reviewers use.
    Learn more about submitting for review.
    Test User (Optional)
    Our review team will use a Test User associated with this app to reproduce the items in your submission.

    – I have no idea what this means. I’m totally confused by the whole thing and have no idea what to set or where, or how to get the app approved.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • App Verification Details
    Feedback From Your Last Submission (6/22, 10:42pm)
    In order to approve the use of a permission in your app, we need to be able to test the functionality on our end. If a user account is required to do so (separate from Facebook Login), please be sure to include any applicable test credentials and passwords for our reviewers use.

    You must create a temporary login details for your site and give it to them for test purpose.
    And also the steps in detail(And this should be showed in the screen-cast ).
    Don’t select Publishes content to Facebook automatically ,they won’t allow that ,instead explain the process of posting from WordPress to Facebook in the steps.
    For user_photos,you must include the screencast that shows the creation of album in the name of your app and adding image to your app album via the plugin.

    Hope this helps

    Thread Starter digbymaass

    (@digbymaass)

    I’m not letting them login and post on our site!

    Creating a ‘screencast’ is an enormous hassle. And what should I record? Making a post on site and the resultant auto post on FB (and having to use a developer setting to do it as the plugin no longer works)?

    If not setting ‘Publishes to FB automatically’ (which is what I thought the plugin did), then what setting do I put?

    I don’t understand your comments about albums. We may have images or WP galleries in the posts but we don’t publish to FB albums.

    Creating a ‘screencast’ is an enormous hassle. And what should I record? Making a post on site and the resultant auto post on FB (and having to use a developer setting to do it as the plugin no longer works)?

    Yes,the exact workflow should be included in the screen cast,for that you should use the development mode.

    If not setting ‘Publishes to FB automatically’ (which is what I thought the plugin did), then what setting do I put?

    You can set the other option.The plugin automatically post to facebook,but they won’t approve if you set it there, i know it’s strange,but in-order to approve the app you can explain the work flow a i already said in the previous post.

    I don’t understand your comments about albums. We may have images or WP galleries in the posts but we don’t publish to FB albums.

    The plugin requires 3 permissions (publish_pages,manage_pages and user_photos ).User_photos permission required to create album (for posting method text message with image).

    I’m not letting them login and post on our site!

    As they already said in the review feedback,

    In order to approve the use of a permission in your app, facebook need to be able to test the functionality. If a user account is required to do so (separate from Facebook Login), please be sure to include any applicable test credentials and passwords for our reviewers use.
    Please give them detailed step-by-step instructions for how to see this permission the same way people using your app would.

    Hope this helps.

    Thread Starter digbymaass

    (@digbymaass)

    These are ridiculously onerous and intrusive requirements by FB. It’s easier just to manually paste a link to new posts.

    Thread Starter digbymaass

    (@digbymaass)

    Unless FB change their attitude I think auto posting for the average user, ie person or club is dead in the water. See this Stack Overflow thread – https://stackoverflow.com/questions/51089608/business-verification-required-as-part-of-my-app-review and related links.

    This is apart from the fact that their requirements are incomprehensible.

    Blame the Cambridge Analytica scandal.

    Facebook updated their App review procedure,there is no need of business verification now.
    Read here : https://developers.facebook.com/docs/apps/review/#individual-verification

    Thread Starter digbymaass

    (@digbymaass)

    Hmm. I don’t think our running club has a birth certificate or marriage certificate. And I don’t suppose the other incomprehensible requirements have changed either.

    They can keep it.

    I just want to start to develop an app. It’s not something users login to it just looks at public page posts and analyses them. I dont understand how I am supposed to create a screencast to show a system that i havent developed yet because i cant even get the app registered!!

    Help! D:

    You should create a developer account at https://developers.facebook.com/.
    And then create an app by clicking the button Add a New App .
    Don’t make the app live if you need additional permissions that require Facebook App Review.
    Read more here :
    https://developers.facebook.com/docs/apps/

Viewing 9 replies - 1 through 9 (of 9 total)
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