FB Profile Image Not Showing

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  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @sreejan1508

    If you have the “Store – Avatar” setting enabled on our Privacy tab:

    and the provider returns the avatar, then we should store the avatar.

    In your screenshot I can see that Facebook consent screen, which as you can see request access to the profile picture. So I think the avatars are actually getting stored, just maybe your site don’t use the WordPress default avatars, but it probably rather has a custom avatar system coming from your theme or a third party plugin.

    By default we store the avatar attachments at this location:

    • \wp-content\uploads\nsl_avatars\

    If you register a new account with Facebook, and you check the contents of this folder then you could confirm that the avatars are actually getting stored or not.

    Best regards,
    Laszlo.

    Thread Starter sreejan1508

    (@sreejan1508)

    Just to clarify: when you say avatars , it means the FB profile pictures of the customers right (those who are using FB to login)
    So I am not able to understand how WordPress default avatars/custom avatar system are related to the FB login popup?

    Plugin Support Laszlo

    (@laszloszalvak)

    @sreejan1508

    To understand it better I will describe how this process works.

    First of all Nextend Social Login doesn’t load images from external URLs. So, when a user registers with Nextend Social Login, we create a new WordPress account > download the profile image from the provider – e.g. the Facebook profile picture – > we store the image on your server as a WordPress attachment that is linked to the user that we created > by using the dedicated filters of WordPress we assign this image as avatar for the WordPress user that was just created.

    So instead of the gravatar, WordPress will display the image stored by Nextend Social Login.

    There are plugins/themes that could allow your logged in users to set custom avatars for themselves. WordPress has filters that developers usually use to modify values. So if you have a third party plugin/theme with custom avatar functionality that could override the avatars that we display.

Viewing 3 replies - 1 through 3 (of 3 total)
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