Favicon is not shown when use the plugin

  • Resolved dream160

    (@dream160)


    5 years, 4 months ago

    Hi there,

    Thank you for your awesome work!

    I notice that when using the plugin, the favicon is not shown. But if disabled, the favicon is shown.

    Wondering if it happens to everyone?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ays Pro

    (@ays-pro)

    Hi @dream160 ,
    Thank you for the topic. We’re sorry for the trouble.

    This problem might be a conflict with another plugin on your website.

    Please try to deactivate the rest of your plugins and check whether the problem persists?
    Also, if possible, please temporarily switch the theme of your website and see if the issue occurs.
    You can re-activate the plugins and change the theme back again after troubleshooting.

    Please inform us of the results.

    Thanks

    Thread Starter dream160

    (@dream160)

    Hi,

    I have tried your suggestions: de-activated plugins and switched the theme. However, the problem still persists.

    Thank you

    Same problem here, corrupts the favicon and same matter after deactivating the other plugins.

    Plugin Author Ays Pro

    (@ays-pro)

    Hi @dream160 , @ibiza69 ,

    Thank you for your patience.
    I am glad to inform you that we’ve fixed the issue and updated the plugin.
    Could you please update it and try again?
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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