• Resolved oidrom

    (@oidrom)


    Hej there,

    since some weeks I have a problem with the Plugin. When saving Posts as PDF in the Preview-Lightbox everything looks fine. But after saving the PDF it shows my favicon of the website in super large; it fills one whole page. The favicon itself isn’t important, so a possible fix would be to exclude it from the PDF, but I cannot find any option for that.

    Can you help?

    Thank you very much!

    PS: WordPress, Themes and Plugin are up to date

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Print & PDF by PrintFriendly

    (@printfriendly)

    Thanks for reaching out. I’m not seeing the favicon when I click the Print button on your page. Did you get everything work? Thanks!

    Thread Starter oidrom

    (@oidrom)

    Thank you very much for checking! The thing is: The big f appears only after saving the PDF. In preview everything looks normal. I uploaded an example for you ??

    check here:

    https://www.feinschwarz.net/pdf.pdf

    Plugin Author Print & PDF by PrintFriendly

    (@printfriendly)

    As a temporary fix, please try resizing your favicon. It’s currently quite large. Since it’s a favicon, it can be 16 x 16 pixels. Let me know how this goes.

    We are working on broader fix to automatically resize images like this one.

    Thread Starter oidrom

    (@oidrom)

    Thank you very much. I replaced the Favicon with a smaller variant, now its better.

    I was just wondering, what changed to the time before, where we never had that problem.

    Thank you very much.

    Plugin Author Print & PDF by PrintFriendly

    (@printfriendly)

    Our algorithm is ever-evolving, and sometimes an update to fix one issue, ends up impacting other aspects of the algo. We appreciate you bringing this issue to our attention.

Viewing 5 replies - 1 through 5 (of 5 total)
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