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Resolved mherding
(@mherding)

3 years, 9 months ago
We hav an error in the product backend.

Error:
```
CRITICAL Uncaught Error: Call to a member function get_type() on bool in /homepages/28/d745329365/htdocs/shop/wp-content/plugins/woocommerce/includes/admin/meta-boxes/views/html-product-data-panel.php:20
Stack trace:
#0 /homepages/28/d745329365/htdocs/shop/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-data.php(33): include()
#1 /homepages/28/d745329365/htdocs/shop/wp-admin/includes/template.php(1389): WC_Meta_Box_Product_Data::output(Object(WP_Post), Array)
#2 /homepages/28/d745329365/htdocs/shop/wp-admin/edit-form-advanced.php(688): do_meta_boxes(Object(WP_Screen), 'normal', Object(WP_Post))
#3 /homepages/28/d745329365/htdocs/shop/wp-admin/post.php(206): require('/homepages/28/d...')
#4 {main}
  thrown in /homepages/28/d745329365/htdocs/shop/wp-content/plugins/woocommerce/includes/admin/meta-boxes/views/html-product-data-panel.php in Zeile 20′

System Report:
```
### WordPress Environment ###

WordPress address (URL): https://shop.herding-textiles.com
Site address (URL): https://shop.herding-textiles.com
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.6
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: de_DE_formal
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.18
PHP Post Max Size: 64 MB
PHP Time Limit: 50000
PHP Max Input Vars: 5000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.33-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.3.0
WC Database Prefix: wp_
Datenbank-Gesamtgr??e: 79.40MB
Datenbank-Datengr??e: 67.27MB
Datenbank-Indexgr??e: 12.13MB
wp_woocommerce_sessions: Daten: 11.02MB + Index: 0.33MB + Engine InnoDB
wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
magnalister_apirequests: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
magnalister_config: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
magnalister_ebay_categories: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
magnalister_ebay_errorlog: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
magnalister_ebay_prepare: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
magnalister_errorlog: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
magnalister_global_selection: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
magnalister_image: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
magnalister_listings_deleted: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
magnalister_magnacompat_errorlog: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
magnalister_orders: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
magnalister_preparedefaults: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
magnalister_products: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
magnalister_selection: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_actionscheduler_actions: Daten: 2.52MB + Index: 2.91MB + Engine InnoDB
wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Daten: 2.52MB + Index: 1.94MB + Engine InnoDB
wp_berocket_termmeta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_blc_filters: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_blc_instances: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_blc_links: Daten: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_blc_synch: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_borlabs_cookie_consent_log: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_borlabs_cookie_content_blocker: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_borlabs_cookie_cookies: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_borlabs_cookie_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_borlabs_cookie_script_blocker: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_braapf_product_stock_status_parent: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_braapf_product_variation_attributes: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_term_taxonomy_hierarchical: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_variation_attributes: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_fusion_forms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fusion_form_entries: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_submissions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gdpr_cc_options: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mclean_refs: Daten: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_options: Daten: 12.08MB + Index: 0.19MB + Engine InnoDB
wp_pmxe_exports: Daten: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Daten: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Daten: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Daten: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Daten: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Daten: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Daten: 6.05MB + Index: 2.03MB + Engine InnoDB
wp_posts: Daten: 25.03MB + Index: 0.33MB + Engine InnoDB
wp_shortpixel_folders: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_meta: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sib_model_contact: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_country: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Daten: 0.13MB + Index: 0.17MB + Engine InnoDB
wp_terms: Daten: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_term_relationships: Daten: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_term_taxonomy: Daten: 0.11MB + Index: 0.14MB + Engine InnoDB
wp_usermeta: Daten: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Daten: 0.14MB + Index: 0.31MB + Engine InnoDB
wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gzd_shipment_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpr_rucss_used_css: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable: Daten: 3.50MB + Index: 0.95MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Daten: 0.08MB + Index: 0.08MB + Engine InnoDB
wp_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Daten: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_yoast_seo_links: Daten: 0.41MB + Index: 0.20MB + Engine InnoDB

### Post Type Counts ###

acoplw_badges: 1
acoplw_prod_list: 1
attachment: 796
avada_faq: 1
br_filters_group: 1
br_product_filter: 10
fusion_element: 2
fusion_form: 1
fusion_tb_section: 3
fusion_template: 1
ibfw_product_label: 1
nav_menu_item: 41
oembed_cache: 8
page: 47
post: 1
product: 283
product_variation: 208
revision: 3
seedprod: 2
shop_order: 5
wobd-badge-designer: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

FiboSearch – AJAX Search for WooCommerce: von FiboSearch Team – 1.11.0
AGB-Connector der IT-Recht Kanzlei: von Inpsyde GmbH – 2.1.0
All-in-One WP Migration Unlimited Extension: von ServMask – 2.40
All-in-One WP Migration: von ServMask – 7.43
Autoptimize: von Frank Goossens (futtta) – 2.8.4
Borlabs Cookie – Cookie Opt-in: von Benjamin A. Bornschein
Borlabs – 2.2.26

Broken Link Checker: von WPMU DEV – 1.11.15
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: von SeedProd – 6.2.3
Avada Builder: von ThemeFusion – 3.3.1
Avada Core: von ThemeFusion – 5.3.1
Avada Custom Branding: von ThemeFusion – 1.2
magnalister: von magnalister – 3.0.3
Media Cleaner: von Jordy Meow – 6.1.7
Perfect Brands for WooCommerce: von QuadLayers – 1.8.7
PW WooCommerce Bulk Edit: von Pimwick
LLC – 2.88

Safe SVG: von Daryll Doyle – 1.9.9
SEO Friendly Images: von Vladimir Prelovac – 3.0.5
ShortPixel Image Optimizer: von ShortPixel – 4.22.2
User Role Editor: von Vladimir Garagulya – 4.59.1
Woo Badge Designer – WooCommerce Product Badge Designer WordPress Plugin: von AccessPress Themes – 3.0.9
PayPal PLUS für WooCommerce: von Inpsyde GmbH – 2.2.1
WooCommerce AJAX Products Filter: von BeRocket – 3.0.3.6
Germanized für WooCommerce: von vendidero – 3.4.8
Sendinblue – WooCommerce Email Marketing: von Sendinblue – 2.0.20
WooCommerce: von Automattic – 5.3.0
Yoast SEO Premium: von Team Yoast – 16.4
Yoast SEO: von Team Yoast – 16.4
WP All Export Pro: von Soflyy – 1.6.5
WP All Import Pro: von Soflyy – 4.6.7
WP Mail SMTP: von WPForms – 2.8.0
WP Rocket: von WP Media – 3.9.0.1
WP All Import – WooCommerce Add-On Pro: von Soflyy – 3.2.6
Yoast SEO: WooCommerce: von Team Yoast – 14.1
Yoast Test Helper: von Team Yoast – 1.14

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop-Basis: ? Seite nicht festgelegt
Warenkorb: #1117 – /warenkorb/
Kasse: #1118 – /kasse/
Mein Konto: #1119 – /mein-konto/
Allgemeine Gesch?ftsbedingungen: #8 – /agb/

### Theme ###

Name: Avada Child
Version: 1.0.0
Author URL: https://theme-fusion.com
Child Theme: ?
Parent Theme Name: Avada
Parent Theme Version: 7.3.1
Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
WooCommerce Support: ?

### Templates ###

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada-Child-Theme/woocommerce/emails/customer-reset-password.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

### Action Scheduler ###

Abgeschlossen: 9.960
Oldest: 2021-05-14 11:04:08 +0200
Newest: 2021-06-07 09:08:24 +0200

### Status report information ###

Generated at: 2021-06-07 09:16:05 +02:00
`

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter mherding
(@mherding)

3 years, 9 months ago
This is the problem php code:
```
<span class="type_box hidden"> &mdash;
		<label for="product-type">
			<select id="product-type" name="product-type">
				<optgroup label="<?php esc_attr_e( 'Product Type', 'woocommerce' ); ?>">
				<?php foreach ( wc_get_product_types() as $value => $label ) : ?>
					<option value="<?php echo esc_attr( $value ); ?>" <?php echo selected( $product_object->get_type(), $value, false ); ?>><?php echo esc_html( $label ); ?></option>
				<?php endforeach; ?>
				</optgroup>
			</select>
		</label>
```
Thread Starter mherding
(@mherding)

3 years, 9 months ago

The problem occurs only with one user out of 5. The user is also an admin.

Plugin Support Sol J. a11n
(@solstudioim)

3 years, 9 months ago

Hi there @mherding

It seems to be related to theme/plugin conflict within your website.

Please follow the guide here to resolve the issue by doing a conflict test and uncover which plugin might have conflicted with WooCommerce core.

Let me know if you have done the conflict test!

Thread Starter mherding
(@mherding)

3 years, 9 months ago

But why it’s an plugin problem ? The problem occurs only by one user.

Plugin Support Sol J. a11n
(@solstudioim)

3 years, 9 months ago

Hi there @mherding

But why it’s an plugin problem ? The problem occurs only by one user.

Such an error in the backend is very likely of plugins conflict as we don’t have this critical error widespread.

Please follow all the steps below to determine if the issue is being caused by a theme and/or plugin:

1. Temporarily switch your theme back to the?Storefront and test for the issue

2. If the issue persists, disable all plugins except WooCommerce.

3. Test to see if the issue has been resolved.

4. If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

If doing this on your live site is not possible, you can create a duplicate site. We suggest using?WP Staging?if your hosting provider does not offer a staging server as an option.

Let me know how it goes.

Joey – a11n
(@jricketts4)

3 years, 9 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Fatal Product Error Line 20’ is closed to new replies.