Fatal Issue Your Site is Experiencing a Technical Issue since new version

  • Resolved Wayne

    (@waynep16)


    2 years, 4 months ago

    Error Details
=============
An error of type E_ERROR was caused in line 664 of the file /var/www/html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php. Error message: Uncaught Error: Call to a member function get_upe_enabled_payment_method_ids() on null in /var/www/html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php:664
Stack trace:
#0 /var/www/html/wp-includes/class-wp-hook.php(309): WC_Stripe->checkout_update_email_field_priority(Array)
#1 /var/www/html/wp-includes/plugin.php(191): WP_Hook->apply_filters(Array, Array)
#2 /var/www/html/wp-content/plugins/woocommerce/includes/class-wc-countries.php(1616): apply_filters('woocommerce_bil...', Array, 'XX')
#3 /var/www/html/wp-content/plugins/yith-woocommerce-checkout-manager/includes/functions.ywccp.php(366): WC_Countries->get_address_fields('XX', 'billing_')
Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @waynep16!

    Thanks for contacting us ??

    It seems the plugin YITH WooCommerce Checkout Manager may be causing this error. Can you make sure WooCommerce core, WooCommerce Stripe, and YITH WooCommerce Checkout Manager are up to date? Also, disable all other plugins and change the theme to Storefront to make sure it does not conflict with another plugin or with your custom theme.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    You could also reach out to the YITH WooCommerce Checkout Manager plugin author to find out if they’re aware of any incompatibility with the latest versions of WooCommerce core and WooCommerce Stripe.

    Let us know how it goes.

    Thread Starter Wayne

    (@waynep16)

    Why have all the other users comments facing the same issues being removed from this thread? Surley it’s helpful for users to express bugs related to this recent update?

    Hi @waynep16

    Why have all the other users comments facing the same issues being removed from this thread? Surley it’s helpful for users to express bugs related to this recent update?

    It looks like a previous response made by a contributor was deleted by the forum moderators.

    Forum Guidelines

    Is the issue still present after running the conflict test recommended by Mirko? If not, can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Thank you.

    Plugin Support Kaushik S. a11n

    (@kaushiksomaiya)

    Hi there @waynep16!

    This is currently reported as a bug (compatibility with other plugins) and is being investigated here: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2394

    I’d suggest downgrading to version 6.4.3 and see if that helps!

    You could also comment your thoughts and suggestions on the Github bug report directly.

    I hope this helps! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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