Fatal issue: Admin permission required

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  • Hi there!

    These issues actually aren’t exactly related to site migration from what I see.

    Facebook is particular about connecting to and managing business pages. Some steps to try to resolve this:

    * Navigate to the Facebook Business Settings – Pages area, select the Page in question, go to the People tab, and ensure your name is listed there with the Manage Page toggle enabled.
    * Check if the steps in this article help gain the correct access: https://www.facebook.com/business/help/183277585892925?id=420299598837059
    * If gaining access to the page in Business Manager didn’t solve it, please reach out via the Facebook Merchant Support page for further help with it.

    Please get back to us with your findings along with your System Status Report if the above steps don’t resolve the error.

    Note: It’s important to make sure that you are set as an “Owner” and not only “Admin” user.

    Feel free to get back to us anytime if you need further help!

    Thread Starter zglocal

    (@zglocal)

    I’ve knew the issue is the account was stored in the database. I can resolve it by manually delete account information from database.

    Hello @zglocal,

    I’ve knew the issue is the account was stored in the database. I can resolve it by manually delete account information from database.

    Does that mean you have managed to solve the problem by manually delete account information from the database?

    We look forward to your response.

Viewing 3 replies - 1 through 3 (of 3 total)
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