Fatal Errors with Connector GravityForms Mailerlite

  • Resolved atxds

    (@atxds)


    5 years, 1 month ago

    Hello, we have had this plugin crash the website twice. The first time seemed to be associated to a WooCommerce update, although we have no direct correlation that it was indeed the cause of the fatal error. The second fatal error was directly associated with Elementor rolling back from v2.9.2 to v2.8.5 today due to some other issues we experienced.

    The resolution was to log into the web host, rename the “connector-gravityforms-mailerlite” folder. This brought the site back to an operational status. I was alble to rename the folder back and re-activate the plugin error free.

    ERROR INFORMATION
    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.3.2
    Current theme: Hello Elementor Child (version 1.0.1)
    Current plugin: Connector GravityForms Mailerlite (version 1.2)
    PHP version 7.4.2

    Error Details
    =============
    An error of type E_ERROR was caused in line 28 of the file /home/customer/www/kevinp11.sg-host.com/public_html/wp-content/plugins/connector-gravityforms-mailerlite/connector-gravityforms-mailerlite.php. Error message: Uncaught Error: Call to undefined function is_plugin_active() in /home/customer/www/kevinp11.sg-host.com/public_html/wp-content/plugins/connector-gravityforms-mailerlite/connector-gravityforms-mailerlite.php:28
    Stack trace:
    #0 /home/customer/www/kevinp11.sg-host.com/public_html/wp-settings.php(360): include_once()
    #1 /home/customer/www/kevinp11.sg-host.com/public_html/wp-config.php(64): require_once(‘/home/customer/…’)
    #2 /home/customer/www/kevinp11.sg-host.com/public_html/wp-load.php(37): require_once(‘/home/customer/…’)
    #3 /home/customer/www/kevinp11.sg-host.com/public_html/wp-admin/admin.php(34): require_once(‘/home/customer/…’)
    #4 /home/customer/www/kevinp11.sg-host.com/public_html/wp-admin/update.php(14): require_once(‘/home/customer/…’)
    #5 {main}
    thrown

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author David Perez

    (@davidperez)

    Thanks for sending the problem.
    I’ve solved in next version 1.3.
    Please update.

    Thread Starter atxds

    (@atxds)

    Thank you for your quick response and support! I will apply the update and report back if there are any issues.

    Plugin Author David Perez

    (@davidperez)

    Nice!
    Don’t forget to make a review! ????

    Thread Starter atxds

    (@atxds)

    Just ran the update, and the site crashed again. Only this time when I re-enable the plugin, it continues to crash. Please see the error below.

    Thank you,
    Kevin

    Warning: require_once(/home/customer/www/kevinp11.sg-host.com/public_html/wp-content/plugins/connector-gravityforms-mailerlite/vendor/appsero/src/Client.php): failed to open stream: No such file or directory in /home/customer/www/kevinp11.sg-host.com/public_html/wp-content/plugins/connector-gravityforms-mailerlite/connector-gravityforms-mailerlite.php on line 46

    Fatal error: require_once(): Failed opening required ‘/home/customer/www/kevinp11.sg-host.com/public_html/wp-content/plugins/connector-gravityforms-mailerlite/vendor/appsero/src/Client.php’ (include_path=’.:/usr/local/php74/pear’) in /home/customer/www/kevinp11.sg-host.com/public_html/wp-content/plugins/connector-gravityforms-mailerlite/connector-gravityforms-mailerlite.php on line 46

    Plugin Author David Perez

    (@davidperez)

    Sorry about this inconvenience…
    Let me see it.

    Same problem here after updating from 1.2 to 1.3

    werle77

    (@werle77)

    Same Problem here.
    Warning: require_once(/home/customer/www/kevinp11.sg-host.com/public_html/wp-content/plugins/connector-gravityforms-mailerlite/vendor/appsero/src/Client.php): failed to open stream: No such file or directory in /home/customer/www/kevinp11.sg-host.com/public_html/wp-content/plugins/connector-gravityforms-mailerlite/connector-gravityforms-mailerlite.php on line 46

    I’ve deactivated for the time being.

    Plugin Author David Perez

    (@davidperez)

    Solved in 1.3.1.

    Thread Starter atxds

    (@atxds)

    David,

    I just applied the update and so far it seems to be working. I will continue to test it out and will report back any issues!

    Thank you for the quick responses and resolutions! Will definitely be writing a review for you!

    Plugin Author David Perez

    (@davidperez)

    Thanks!

    I am also having an issue with my sites crashing from this plugin. The sites seem to be “working” but I continue to get notices from wordpress that there is a fatal error on my sites with this plugin. The error message is:

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 46 of the file /home/berghcon/public_html/wp-content/plugins/connector-gravityforms-mailerlite/connector-gravityforms-mailerlite.php. Error message: require_once(): Failed opening required ‘/home/berghcon/public_html/wp-content/plugins/connector-gravityforms-mailerlite/vendor/appsero/src/Client.php’ (include_path=’.:/usr/local/php73/pear’)

    Plugin Author David Perez

    (@davidperez)

    Hello!
    It seems that the plugin does not download correctly in your installation. Please reinstall.

Viewing 12 replies - 1 through 12 (of 12 total)
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