Fatal Errors when using PHP above 7.4

Hi,

Follow the next steps in order to upgrade the MPDF library manually via FTP:
1) Download and install FTP client (for example, Filezilla).
2) Open the FTP client and enter your FTP access credentials (host, username, and password) to access files on your server.
3) Navigate to ‘yourwordpresswebsite/wp-content/plugins’ directory.
4) Delete (remove) ‘mpdf’ folder.
5) Please use this link and download the archive. https://bestwebsoft.com/wp-content/plugins/paid-products/plugins/pdf-print-mpdf/?action=loading_library
6) Unpack the archive and paste the “vendor” folder to ‘wp-content/uploads’ directory.

We apologize for the inconvenience and for the delay in updating the plugin.

@andrewsupport Thank you for your response. Would you mind providing more clear instructions for steps 3, 4 and 6?

Step 3: There is no mpdf folder in /plugins. But there is one in “pdf-print’ directory. Did you mean to say navigate to “/wp-content/plugins/pdf-print/”?

Step 4: Do you mean to remove the entire mpdf folder from here?

Step 6: Paste the vendor folder to uploads? Do you mean that I should be uploading the vendor folder to the uploads directory? What about the mpdf folder it was part of? does that not need to be anywhere since it was removed in Step 4 and then it was not used in Step 5.

Is there just a link you can send that has better instructions?

Hi,

We apologize for not clear explanation and for any inconvenience that this may have caused you.

Step 3: There is no mpdf folder in /plugins. But there is one in “pdf-print’ directory. Did you mean to say navigate to “/wp-content/plugins/pdf-print/”?

Yes, you are right. We meant the “/wp-content/plugins/pdf-print/” directory.

Step 4: Do you mean to remove the entire mpdf folder from here?

Yes, you should remove the entire mpdf folder from “/wp-content/plugins/pdf-print/” directory.

Step 6: Paste the vendor folder to uploads? Do you mean that I should be uploading the vendor folder to the uploads directory?

Yes, you should paste the “vendor” folder to ‘wp-content/uploads’ directory. You need to use only the vendor folder, which is located in the “mpdf” folder.

What about the mpdf folder it was part of? does that not need to be anywhere since it was removed in Step 4 and then it was not used in
Step 5.

No, you don’t need to use it anywhere, since you remove it from the “/wp-content/plugins/pdf-print/” directory.

Hi,

The plugin has been updated. This issue has been fixed.