• Hello,

    2024-05-30T11:51:59+00:00 Critical Uncaught WooCommerce\PayPalCommerce\ApiClient\Exception\RuntimeException: Could not retrieve order. in /var/www/mysite.com/htdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Endpoint/OrderEndpoint.php:484 CONTEXT: {"error":{"type":1,"file":"\/var\/www\/mysite.com\/htdocs\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-api-client\/src\/Endpoint\/OrderEndpoint.php","line":484},"backtrace":["","#0 \/var\/www\/mysite.com\/htdocs\/wp-content\/plugins\/woocommerce-paypal-payments\/api\/order-functions.php(48): WooCommerce\\PayPalCommerce\\ApiClient\\Endpoint\\OrderEndpoint->order()","#1 \/var\/www\/mysite.com\/htdocs\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-order-tracking\/src\/MetaBoxRenderer.php(96): WooCommerce\\PayPalCommerce\\Api\\ppcp_get_paypal_order()","#2 \/var\/www\/mysite.com\/htdocs\/wp-admin\/includes\/template.php(1456): WooCommerce\\PayPalCommerce\\OrderTracking\\MetaBoxRenderer->render()","#3 \/var\/www\/mysite.com\/htdocs\/wp-content\/plugins\/woocommerce\/src\/Internal\/Admin\/Orders\/Edit.php(492): do_meta_boxes()","#4 \/var\/www\/mysite.com\/htdocs\/wp-content\/plugins\/woocommerce\/src\/Internal\/Admin\/Orders\/Edit.php(405): Automattic\\WooCommerce\\Internal\\Admin\\Orders\\Edit->render_meta_boxes()","#5 \/var\/www\/mysite.com\/htdocs\/wp-content\/plugins\/woocommerce\/src\/Internal\/Admin\/Orders\/PageController.php(293): Automattic\\WooCommerce\\Internal\\Admin\\Orders\\Edit->display()","#6 \/var\/www\/mysite.com\/htdocs\/wp-includes\/class-wp-hook.php(324): Automattic\\WooCommerce\\Internal\\Admin\\Orders\\PageController->output()","#7 \/var\/www\/mysite.com\/htdocs\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()","#8 \/var\/www\/mysite.com\/htdocs\/wp-includes\/plugin.php(517): WP_Hook->do_action()","#9 \/var\/www\/mysite.com\/htdocs\/wp-admin\/admin.php(259): do_action()","#10 {main}","thrown"]}

    https://prnt.sc/wWiclWDxeNea

    and Warning:

    2024-05-30T07:10:11+00:00 Info Payment gateway enabled: "Standard Payments"
    2024-05-30T07:11:14+00:00 Info Payment gateway enabled: "Standard Card Button"
    2024-05-30T07:37:14+00:00 Info Payment gateway enabled: "Standard Payments"
    2024-05-30T07:37:59+00:00 Info Payment gateway enabled: "Standard Card Button"
    2024-05-30T11:53:24+00:00 Debug Attempted to determine the edit URL for order 0, however the order does not exist.
    2024-05-30T15:36:38+00:00 Warning Unable to load the post record for order 1878930 CONTEXT: {"exception_code":0,"exception_msg":"Invalid order.","origin":"Automattic\\WooCommerce\\Internal\\DataStores\\Orders\\OrdersTableDataStore::get_post_orders_for_ids"}
    2024-05-30T15:36:38+00:00 Warning Error when setting property 'parent_id' for order 1878930: Invalid parent ID CONTEXT: {"exception_code":400,"exception_msg":"Invalid parent ID","origin":"Automattic\\WooCommerce\\Internal\\DataStores\\Orders\\OrdersTableDataStore::set_order_props_from_data","order_id":1878930,"property_name":"parent_id"}

    https://prnt.sc/QYI59YnDgoYQ

    • This topic was modified 5 months, 3 weeks ago by alexliii.
Viewing 1 replies (of 1 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @alexliii

    As with your previous inquiry, we’d like to know if you can reproduce this fatal error and under what circumstances it occurs. For example, does any plugin affect this, or in other words, does the error disappear if a specific plugin is disabled?

    Additionally, it’s crucial to find out if this issue also occurs in version 2.8.0-rc1, where we’ve implemented several fixes recently.

    Looking forward to hearing from you.

    Kind regards,
    Krystian

Viewing 1 replies (of 1 total)
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