• Hi !

    I have this message Fatal error within the Pagelayer iFrame as pagelayer object not found once I’m trying to update my home page.

    it stops in 90% and shows me the message.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi,

    Sorry for the inconvenience caused,

    We have checked your website but we couldn’t find any pagelayer traces on your website so we are unable to debug your issue so please enable the plugin and try the below troubleshooting steps.

    kindly clear the cache of your browser and also if you are using edge browser then try to use different browser such as chrome or firefox. Update the popularFX themes and plugins as well (If you are using popularFX).

    This problem might be a conflict with another plugin on your website. Please try to deactivate the rest of your plugins and check whether the problem persists.
    You can re-activate the plugins and change the theme back again after troubleshooting.

    Please inform us the results.

    Also check that any external code is added inside the header or footer which is causing the issue.

    Regards,
    Pagelayer Team

    Hello, i am having the same problem. My browser is Chrome. This problem came up when I updated WordPress security measures and I can’t revert them. Kindly assist.

    Website: https://www.orionfreelancer.com

    Hello, I use the pagelayer tool to edit my website and lately I started to have problems that prevent me from editing the website.

    Whenever I open the page the following message appears:

    “Fatal error within the pagelayer iFrame as pagelayer object not found”

    How could I solve this problem? I hope you can help me

    The page I need help with:? https://palarongpambansa2023.marikina.gov.ph/

    Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi,

    Sorry for the inconvenience caused.

    Please follow the below troubleshooting steps for the same.

    1. Check that any external code is added inside the header or footer which is causing the issue.
    2. Try to clone the page and check whether the issue is resolved or not.

    If the issue persists, please open the support ticket here so we can check and resolve the issue.
    https://pagelayer.deskuss.com/

    Regards,
    Pagelayer team

Viewing 4 replies - 1 through 4 (of 4 total)
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