Fatal Error with version 5.1.0

  • Resolved nobo73

    (@nobo73)


    5 months ago

    Hi, I had fatal error after updating to 5.1.0.
    Now, I roll backed to 5.0.8.

    following are error message from WordPress.

    WordPress Version 6.5.4
    Current Theme: BuddyBoss Child (version 1.0.1)
    Current Plugin: Matomo Analytics – Ethical Stats.
    PHP version 8.3.7

    Error Details

    Error type E_ERROR occurred at line 96 of file /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-content/plugins/matomo/classes/WpMatomo/Bootstrap.php Error message: Uncaught Error message: Uncaught Error: Failed opening required ‘/home/minamisawa/jiyu-minamisawa.jp/public_html/wp-content/plugins/matomo/app/core/ bootstrap.php’ (include_path=’. :/opt/php-8.3.7/data/pear’) in /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-content/plugins/matomo/classes/WpMatomo/Bootstrap. php:96

    Stack trace:.
    #0 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-content/plugins/matomo/classes/WpMatomo/Bootstrap.php(132): WpMatomo\Bootstrap ->bootstrap()
    #1 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-content/plugins/matomo/classes/WpMatomo/Installer.php(66): WpMatomo\Bootstrap ::do_bootstrap()
    #2 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-content/plugins/matomo/classes/WpMatomo/Updater.php(75): WpMatomo\Installer :: is_intalled()
    #3 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-content/plugins/matomo/classes/WpMatomo/Updater.php(88): WpMatomo\Updater->get _plugins_requiring_update()
    #4 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-content/plugins/matomo/classes/WpMatomo.php(228): WpMatomo\Updater->update_if_ needed()
    #5 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-includes/class-wp-hook.php(324): WpMatomo->init_plugin(”)
    #6 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #7 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #8 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-settings.php(695): do_action(‘init’)
    #9 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-config.php(97): require_once(‘/home/minamisaw…’)
    #10 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-load.php(50): require_once(‘/home/minamisaw…’)
    #11 /home/minamisawa/jiyu-minamisawa.jp/public_html/wp-admin/admin-post.php(19): require_once(‘/home/minamisaw…’)
    #12 {main} thrown

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dizzyatinnocraft

    (@dizzyatinnocraft)

    Hi @nobo73, this sounds like a failed plugin update. The error is saying it can’t find the /path/to/wordpress/wp-content/plugins/matomo/app/core/bootstrap.php, but I just checked and it does appear to be in the 5.1.0 plugin archive. Can you try upgrading to 5.1.0 again? If the same error occurs, can you check if the above file exists on your server?

    Thread Starter nobo73

    (@nobo73)

    Hi, thanks for your prompt reply.
    Well, I have upgrade it again, and it seems okay for now.
    Thanks for your support!!

Viewing 2 replies - 1 through 2 (of 2 total)
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