Fatal Error with Plugin

  • Resolved jahrat

    (@jahrat)


    2 years, 9 months ago

    Hello Support,
    I recently updated your plugin to version 5.9.0 from 5.8.0 on our website. All worked well until I had to make a correction to an episode and used the “Feed Updation Tool”. I immediately had a fatal error on the page with the player. All my other pages continued to work fine.
    I ran some troubleshooting steps and found the info below:
    PHP Fatal error: Uncaught ValueError: array_combine(): Argument #1 ($keys) and argument #2 ($values) must have the same number of elements in /…/plugins/podcast-player/helper/feed/class-prepare-storage-data.php:667
    There is additional information in the stack trace available to send to you.
    Rolling back the plugin version from backup removes the error.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Veda

    (@vedathemes)

    Hi there,

    Thanks for trying podcast player on your website.

    I am trying to recreate the issue (Use feed updation tool to check if Fatal error occurs). However, simple use of “Feed Updation Tool” do not cause any fatal error.

    Can you please inform what specific change you made in the episode? I will make a similar change in my test podcast and try to understand and resolve the issue.

    Thanks,

    Thread Starter jahrat

    (@jahrat)

    The only change I made was to the title. The error I made could not wait until the scheduled update period to be rectified. As I mentioned, rolling back the plugin to version 5.8.0 allowed me to make the change and update the feed. Using 5.8.0 there are no errors on the site.
    I have the full stack trace available to send you via email if you need it. Let me know where to send it.
    Thanks.

    • This reply was modified 2 years, 9 months ago by jahrat.
    Thread Starter jahrat

    (@jahrat)

    Hello @vedathemes,
    So more details that may guide. I attempted to change the title of the episode for January 2, 2022, when I started seeing this error. The page is https://the-mcaj.org/ministries/moments-of-hope/ and is built with BoldGrid Page Builder. On the episodes page on the back end the title appears as “A Better Life – Cavaughn Edwards on Moment of Hope“, However, on the frontend it shows as “Moment of Hope 2 January 2022” which was the original description. Turning off the option to “Keep older episodes data” exposed another error, which was the audio file was ogg and not mp3. I corrected this and the correct title now appears. Also, the fatal error appears to be gone now. I have left off the “Keep older episodes data” for now.

    • This reply was modified 2 years, 9 months ago by jahrat.
    Plugin Author Veda

    (@vedathemes)

    Hi @jahrat ,

    Is there anything else I can do? Or should I close the ticket.

    Thanks,

    Thread Starter jahrat

    (@jahrat)

    Hello @vedathemes,
    I am now at version 5.9.0 with no other issues at this time.
    I will close this ticket for now.
    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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