• Resolved eoinkennedy

    (@eoinkennedy)


    Hi,

    I’m getting this error when I go to the Settings page for the plugin, using PHP 8.2 (or any 8.x version):

    Fatal error: Uncaught Error: Call to undefined function gzuncompress() in /www/hosting/*****/www/wp-content/plugins/post-smtp/Postman/Mobile/includes/phpqrcode/qrspec.php:550

    URL ending is /wp-admin/admin.php?page=postman%2Fconfiguration

    If I switch back to PHP 7.4, everything works fine.

    Can you please advise?

    Eoin

    • This topic was modified 8 months, 3 weeks ago by eoinkennedy.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @eoinkennedy,

    I hope you are doing well.

    Thank you for contacting us regarding the issue you are facing. Can you please let me know the version of Post SMTP plugin you are using?

    This information will enable us to replicate your case on our end and share a solution with you.

    Thanks and regards,
    Support Team – WPExperts?

    Thread Starter eoinkennedy

    (@eoinkennedy)

    Hi,

    Running version 2.8.11.

    Thanks,

    Eoin

    Hi @eoinkennedy,

    I tried multiple scenarios to replicate your case on my end but unfortunately, no issue was found. “gzuncompress()” is a PHP function that has been supported by PHP versions 4 through the latest version 8. If you are unable to use this function, it might be possible that your service provider does not support it or some of the required PHP libraries are not available on your server. You can try reaching out to your hosting service provider to confirm their support for this function.”

    I hope this will help you!

    Thanks and Regards,
    Support Team-WP Experts.

    Hi @eoinkennedy,

    We haven’t received any updates from you, so we will consider this thread resolved. If you require further assistance, please feel free to start a new thread with us.

    Thanks and Regards,
    Support Team-WP Experts.

Viewing 4 replies - 1 through 4 (of 4 total)
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