Fatal error while logging to admin

Hi @satish9807
Can you please provide the below-given information that will help us to identify the issue?

1. RM version you are using right now.
2. WordPress version you are using right now.
3. PHP version
4. Database Version
5. Error log from the server.

Regards,
Sumit

Hi @satish9807
We haven’t heard from you since the last reply. Has your issue been fixed yet?

Regards,
Sumit

Hi @sumitsanadhya and @satish9807,

This problem affected me and many others as well. So far there has been no solution from the plugin developer.

I could solve it by bypassing a function in the responsive-menu/v4.0.0/inc/classes/class-theme-manager.php (around Line 435):

old:

if ( file_exists( $config_file ) ) {

new:

if ( file_exists( $config_file ) && 1==2) {

But that’s just a quick and dirty hack. We need a proper solution from @sumitsanadhya.

I’m using plugin version 4.1.10.

Best regards,
Daniel

Hi Daniel,

I need to discuss this with my development team. Hopefully, I will get back to you with the solution.

Regards,
Sumit

Hi?@100plugins
Can you please provide the below-given information that will help us to identify the issue?

1. WordPress version you are using right now.
2. PHP version
3. Database Version
4. Error/debug log from the server.
5. Website link

Regards,
Sumit

Sure.

1. WordPress 6.1.1
2. PHP 7.4
3. MySQL 5.7
4. I can’t publish this (client website)
5. same as 4.

Hi @100plugins

As we check on our staging website. We never face such issue.
In order to troubleshoot the issue we need error log and website link.
Please share it so we can look for this issue.

Regards,
Sumit

Hi @sumitsanadhya,

I can’t share the URL here because it is a production site of my client. Also I fixed the issue there as I wrote before.

The error log showed the error that @satish9807 (see other threads as well, where several people reported this issue) noticed.

Best regards,
Daniel

• This reply was modified 1 year, 9 months ago by 100plugins. Reason: added link to other thread

Hi @100plugins ,

I request you to please check below-given documentation link and follow it.

https://responsive.menu/knowledgebase/rm-fatal-error-fs-method-of-ftpext/

Hope your issue will get resolved.

Regards,
Sumit

HI @sumitsanadhya,

Yes, this actually works for me. (fyi @satish9807)

Thank you!
Daniel