• Resolved esko86

    (@esko86)


    Hello,

    We are getting fatal error on multiple sites when viewing email log. Doesn’t happen to all sites, but some sites and we have detected that those sites where this crash happens they have very large postmeta table where is lot of messages. We deleted post smtp tables from postmeta table and then it was working, so something to do with large postmeta.

    We also calculated that there was way more messages than that limited 250

    PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 3494656 bytes) in?/var/www/vhosts/domain.example/httpdocs/wp-includes/class-wpdb.php?on line 2153\n

    Mailer: postsmtp
    HostName: domain.example
    cURL Version: 7.68.0
    OpenSSL Version: OpenSSL/1.1.1f
    OS: Linux censored 5.15.0-60-generic #66~20.04.1-Ubuntu SMP Wed Jan 25 09:41:30 UTC 2023 x86_64
    PHP: Linux 8.0.28 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.1.1 fi UTF-8
    WordPress Theme: Myyntimaatio
    WordPress Plugins: Post SMTP, Advanced Custom Fields PRO, Advanced Custom Fields: Table Field, All-in-One WP Migration Unlimited Extension, All-in-One WP Migration, iThemes Security, Complianz | GDPR/CCPA Cookie Consent, Custom Facebook Feed Pro Developer, Dynamic.ooo – Dynamic Content for Elementor, E2Pdf, Ele Custom Skin, Elementor Pro, Elementor, Essential Addons for Elementor – Pro, Essential Addons for Elementor, Flamingo, Happy Elementor Addons, LiteSpeed Cache, Loco Translate, Menu Image, Myyntimaatio Launcher, PublishPress Future, Redirection, Contact Form DB – Elementor, Simple Custom Post Order, User Role Editor, WooCommerce Shipping & Tax, WooCommerce, Yoast SEO, WP All Export Pro, WP All Import Pro, Contact Listing for WP Job Manager, WP Last Modified Info, WP All Export – ACF Export Add-On Pro, WP All Export – WooCommerce Export Add-On Pro, WP All Import – ACF Add-On, WP All Import – WooCommerce Import Add-On Pro, WS Form PRO
    WordPress wp_mail Owner: /var/www/vhosts/domain.example/httpdocs/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    Postman: 2.4.3
    Postman Sender Domain (Envelope|Message): myyntimaatio.fi | sivustamo.com
    Postman Prevent Message Sender Override (Email|Name): Yes | Yes
    Postman Active Transport: SendGrid API (https://api.sendgrid.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 2362 | 997

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @esko86

    I hope you are doing well.

    We are working on this issue and will share the Beta version with you in the next 1 – 3 days.

    Thanks

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @esko86

    We have revamped the log feature; see the detailed video of how the new log feature will work and download the Beta into your staging environment, test it, and let me know.

    Thanks

    Thread Starter esko86

    (@esko86)

    Hi @haseeb0001,

    I tested beta and my critical error is gone, but migration tool gets stuck.

    There is limit of 250 logs and it migrates 250logs, but for some reason there is 8156 messages saved.

    https://pasteboard.co/M2APjWOChJef.png

    • This reply was modified 1 year, 8 months ago by esko86.
    • This reply was modified 1 year, 8 months ago by esko86.
    • This reply was modified 1 year, 8 months ago by esko86.
    Plugin Support M Haseeb

    (@haseeb0001)

    @esko86

    To escalate your case, please create a ticket on our website so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks

    Plugin Support M Haseeb

    (@haseeb0001)

    We haven’t heard from you, so we’ll mark this thread as resolved. Feel free to open a new one if you need it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Fatal error when viewing email log’ is closed to new replies.