Fatal error when trying to download pdf

  • Resolved jennsuh

    (@jennsuh)


    7 months, 2 weeks ago

    Hi guys! Thank you for the great plugin!

    We have been using it for a while now, but suddenly, pdf are not being printed. We get a fatal error. This is the error that was send to me by WordPress:

    Detalles del error
    ==================
    Se ha producido un error del tipo E_ERROR en la línea 25 del archivo /home/u353119236/domains/tangels.com.ar/public_html/wp-content/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/picqer/php-barcode-generator/src/BarcodeGeneratorPNG.php. Mensaje de error: Uncaught Picqer\Barcode\Exceptions\BarcodeException: Neither gd-lib or imagick are installed! in /home/u353119236/domains/tangels.com.ar/public_html/wp-content/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/picqer/php-barcode-generator/src/BarcodeGeneratorPNG.php:25

    We never touch any files of any kind, and also tried re-installing the plugin, but still, no luck. Also tried changing themes, but is still the same.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @jennsuh,

    Thanks for reaching out.

    The issue you are experiencing is due to the absence of the?GD Library?or?Imagick. These libraries are essential for our plugin to generate documents properly. Please contact your hosting provider to install the GD Library or Imagick on your server.

Viewing 1 replies (of 1 total)
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