Fatal Error when trying to access the plugin configuration page

  • Resolved sgeithman1ecos

    (@sgeithman1ecos)


    11 months, 4 weeks ago

    I can’t access the plugin configuration page, I get a fatal error (both our staging and production sites).
    /wp-admin/admin.php?page=mo_api_authentication_settings

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 67108872 bytes) in /kunder/ecosme_13771/ecosme_22146/public/wp-includes/class-wpdb.php on line 2321

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abhiladdha07

    (@abhiladdha07)

    Hi @sgeithman1ecos,

    Thanks for reaching out.

    The information you shared is not sufficient for us to debug and directly guide you on what the issue can be.

    So, could you drop an email to [email protected] and share the description so we can assign our engineer to jump on a quick call and help you?

    Looking forward to your reply.

    Thanks,
    Team miniOrange

    Plugin Support abhiladdha07

    (@abhiladdha07)

    Hi @sgeithman1ecos,

    It was has been a while since we heard back from you so we are assuming that your issue is resolved, hence marking this thread as resolved.

    You can always create a new forum ticket if you have any questions and need help later on. We’d be happy to help.

    Thanks,
    Team miniOrange

Viewing 2 replies - 1 through 2 (of 2 total)
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