Fatal Error when SiteGround hosting inode quota limit is reached

  • The following error appears when a SiteGround hosting account has reached its “Inode Quota Limit.” Apparently, this limit disables certain functionality on the account, which breaks this plugin in a bad way.

    Given that this plugin is a SiteGround product, I would expect it to not fail so spectacularly when a SiteGround limitation is in place.

    Fatal error: Uncaught TypeError: ftp_nlist(): Argument #1 ($ftp) must be of type resource, null given in /home/customer/www/{domain.tld}/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php:427 Stack trace: #0 /home/customer/www/{domain.tld}/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php(427): ftp_nlist(NULL, ‘/home/customer/…’) #1 /home/customer/www/{domain.tld}/public_html/wp-admin/includes/class-wp-filesystem-base.php(229): WP_Filesystem_FTPext->exists(‘/home/customer/…’) #2 /home/customer/www/{domain.tld}/public_html/wp-admin/includes/class-wp-filesystem-base.php(58): WP_Filesystem_Base->find_folder(‘/home/customer/…’) #3 /home/customer/www/{domain.tld}/public_html/wp-content/plugins/sg-cachepress/core/Htaccess/Htaccess.php(114): WP_Filesystem_Base->abspath() #4 /home/customer/www/{domain.tld}/public_html/wp-content/plugins/sg-cachepress/core/Htaccess/Htaccess.php(81): SiteGround_Optimizer\Htaccess\Htaccess->set_htaccess_path() #5 /home/customer/www/{domain.tld}/public_html/wp-content/plugins/sg-cachepress/core/Install_Service/Install_5_0_0.php(29): SiteGround_Optimizer\Htaccess\Htaccess->__construct() #6 /home/customer/www/{domain.tld}/public_html/wp-content/plugins/sg-cachepress/core/Install_Service/Install_Service.php(59): SiteGround_Optimizer\Install_Service\Install_5_0_0->__construct() #7 /home/customer/www/{domain.tld}/public_html/wp-content/plugins/sg-cachepress/core/Helper/Factory_Trait.php(32): SiteGround_Optimizer\Install_Service\Install_Service->__construct() #8 /home/customer/www/{domain.tld}/public_html/wp-content/plugins/sg-cachepress/core/Loader/Loader.php(208): SiteGround_Optimizer\Loader\Loader->factory(‘install_service’, ‘install_service’) #9 /home/customer/www/{domain.tld}/public_html/wp-content/plugins/sg-cachepress/core/Loader/Loader.php(118): SiteGround_Optimizer\Loader\Loader->load_dependencies() #10 /home/customer/www/{domain.tld}/public_html/wp-content/plugins/sg-cachepress/sg-cachepress.php(72): SiteGround_Optimizer\Loader\Loader->__construct() #11 /home/customer/www/{domain.tld}/public_html/wp-settings.php(453): include_once(‘/home/customer/…’) #12 /home/customer/www/{domain.tld}/public_html/wp-config.php(120): require_once(‘/home/customer/…’) #13 /home/customer/www/{domain.tld}/public_html/wp-load.php(50): require_once(‘/home/customer/…’) #14 /home/customer/www/{domain.tld}/public_html/wp-admin/admin.php(34): require_once(‘/home/customer/…’) #15 /home/customer/www/{domain.tld}/public_html/wp-admin/index.php(10): require_once(‘/home/customer/…’) #16 {main} thrown in /home/customer/www/{domain.tld}/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 427

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Simeon Boev

    (@k3llanved)

    Hello @joshf,

    The mentioned Inode Quota Limit affects the ability of your website to create new files including temporary ones. Not being able to create new files your WordPress can not operate as intended, thus a fatal error is generated. This is a general PHP error and is not related to our plugin and its performance/error handling.

    Best Regards,

    Simeon Boev

    • This reply was modified 9 months, 1 week ago by Simeon Boev.
    Thread Starter Joshua Fredrickson

    (@joshf)

    I mean, it is related as it’s the only plugin across three sites that handed out fatal errors due to SiteGround’s limitation. There are ways for the plugin to more gracefully fail, and an uncaught exception isn’t one of them. It would take just a little bit of effort to sidestep this issue.

    I guess the crux of it is that there should be a warning about inability to write files vs taking down the entire site (both frontend and admin).

Viewing 2 replies - 1 through 2 (of 2 total)
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