Fatal error when disabling plugin

  • Resolved Lars.Lemming

    (@larslemming)


    3 years, 10 months ago

    When I try to disable the plugin, I get the following error message:
    “`Fatal error: Uncaught Error: Class ‘Essential_Addons_Elementor\Classes\WP_Error’ not found in C:\xampp\htdocs\incha\wp-content\plugins\essential-addons-for-elementor-lite\includes\Classes\Plugin_Usage_Tracker.php:568 Stack trace: #0 C:\xampp\htdocs\incha\wp-content\plugins\essential-addons-for-elementor-lite\includes\Classes\Plugin_Usage_Tracker.php(525): Essential_Addons_Elementor\Classes\Plugin_Usage_Tracker->remote_post(Array) #1 C:\xampp\htdocs\incha\wp-content\plugins\essential-addons-for-elementor-lite\includes\Classes\Plugin_Usage_Tracker.php(135): Essential_Addons_Elementor\Classes\Plugin_Usage_Tracker->send_data(Array) #2 C:\xampp\htdocs\incha\wp-includes\class-wp-hook.php(292): Essential_Addons_Elementor\Classes\Plugin_Usage_Tracker->deactivate_this_plugin(false) #3 C:\xampp\htdocs\incha\wp-includes\class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #4 C:\xampp\htdocs\incha\wp-includes\plugin.php(484): WP_Hook->do_action(Array) #5 C:\xampp\htdocs\incha\wp-admin\includes\plugin.php(823): do_action(‘deact in C:\xampp\htdocs\incha\wp-content\plugins\essential-addons-for-elementor-lite\includes\Classes\Plugin_Usage_Tracker.php on line 568
    There has been a critical error on this website. Please check your site admin`”
    How do I disable the plugin without this error?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @larslemming ,

    We are sorry about the inconvenience caused. I could not able to reproduce this issue on my end.

    Can you please provide us your Site Health Information from Dashboard > Tools > Site Health > Info > Copy site info to clipboard: https://d.pr/i/KDbAny

    And simply just paste it here. This will help us to reproduce this issue on our end.

    Thank you!

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @larslemming ,

    Can you please get back to us? Has your issue been resolved yet?
    Let us know so that we can help you out.

    Thank you!

    Thread Starter Lars.Lemming

    (@larslemming)

    @ Abid Hasab,
    The issue was solved when I switched off all the other plug-ins and then switched them on one at a time, check it I got the error message and then switch it off again.
    It turned out that the error message went away when I switched off – I think it was – the “Classic Editor”!

Viewing 3 replies - 1 through 3 (of 3 total)
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