• Resolved dwright21

    (@dwright21)


    When I attempt to activate the JS Help Desk Plugin, I get the following error:

    Fatal error: Uncaught Error: Call to a member function add_cap() on null in /home/nwpsafeu/public_html/site/wp-content/plugins/js-support-ticket/includes/activation.php:21 Stack trace: #0 /home/nwpsafeu/public_html/site/wp-content/plugins/js-support-ticket/includes/activation.php(13): JSSTactivation::addCapabilites() #1 /home/nwpsafeu/public_html/site/wp-content/plugins/js-support-ticket/js-support-ticket.php(117): JSSTactivation::jssupportticket_activate() #2 /home/nwpsafeu/public_html/site/wp-includes/class-wp-hook.php(288): jssupportticket->jssupportticket_activate('') #3 /home/nwpsafeu/public_html/site/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array) #4 /home/nwpsafeu/public_html/site/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/nwpsafeu/public_html/site/wp-admin/plugins.php(177): do_action('activate_js-sup...') #6 {main} thrown in /home/nwpsafeu/public_html/site/wp-content/plugins/js-support-ticket/includes/activation.php on line 21
    
    PHP ERROR:array(4) {
      ["type"]=>
      int(1)
      ["message"]=>
      string(873) "Uncaught Error: Call to a member function add_cap() on null in /home/nwpsafeu/public_html/site/wp-content/plugins/js-support-ticket/includes/activation.php:21
    Stack trace:
    #0 /home/nwpsafeu/public_html/site/wp-content/plugins/js-support-ticket/includes/activation.php(13): JSSTactivation::addCapabilites()
    #1 /home/nwpsafeu/public_html/site/wp-content/plugins/js-support-ticket/js-support-ticket.php(117): JSSTactivation::jssupportticket_activate()
    #2 /home/nwpsafeu/public_html/site/wp-includes/class-wp-hook.php(288): jssupportticket->jssupportticket_activate('')
    #3 /home/nwpsafeu/public_html/site/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array)
    #4 /home/nwpsafeu/public_html/site/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #5 /home/nwpsafeu/public_html/site/wp-admin/plugins.php(177): do_action('activate_js-sup...')
    #6 {main}
      thrown"
      ["file"]=>
      string(92) "/home/nwpsafeu/public_html/site/wp-content/plugins/js-support-ticket/includes/activation.php"
      ["line"]=>
      int(21)
    }
Viewing 1 replies (of 1 total)
  • Plugin Author JoomSky

    (@rabilal)

    Hi,

    Try this

    Create or enable WordPress ‘Contributor’ role.
    Check if ‘Contributor’ role is not exist in WordPress role list, create it.

Viewing 1 replies (of 1 total)
  • The topic ‘Fatal error when activiating JS Help Desk Plugin’ is closed to new replies.