fatal error – what to do?

  • Resolved an3na

    (@an3na)


    8 years, 11 months ago

    Hello again.
    After trying to install plugin jetpack I’ve got this line “Fatal error: Class ‘Jetpack_Widget_Conditions’ not found in /home/u54060/public_html/wp-content/plugins/jetpack-widget-visibility-extended/class-jetpack-widget-visibility-extended.php on line 7”
    I can’t go to my admin and can’t see the website as well. What shall I do and how can I fix this?

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  • Quick solution in the short term: if you have FTP access, simply open your website’s folder in your FTP client (such as filezilla, but do NOT use it with bookmarking your website on a public computer because it will store your login-password-host-port in a plain text file in a public location).

    From there, go to /wp-content/plugins/ and rename the folder containing the jetpack folder as well as the jetpack-widget-visibility-extended folder. Simply adding a _ or ! or (renamed) at the end does the job.

    WordPress will consider the plugins are to be turned off.

    No idea WHY you’re having that problem, but at least it will bring your website back into working order.

    Thread Starter an3na

    (@an3na)

    Thank you, I’ve already solved the problem. Found the folder with this plugin and deleted it.
    Still, thank you for answering!

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