Fatal error upon updating Advanced Ads

  • Resolved Fanaticweb

    (@fanaticweb)


    1 year ago

    WordPress 5.4.2
    PhP: 7.4
    Advanced Ads: 1.46.0 (Currently sitting at Version 1.47.3 but Inactive)

    I had to deactivate Advanced Ads manually through the FTP which caused my Advanced Ads Pro and the associated plugins to get deactivated as well.

    I uploaded the Advanced Ads 1.46.0 from a backup, now I have both 1.46.0 (Active and working correctly) and 1.47.3 Inactive


    Fatal error: Uncaught Error: Call to undefined function AdvancedAds\wp_get_environment_type() in /homepages/9/d684982991/htdocs/website/wp-content/plugins/advanced-ads/includes/class-autoloader.php:80 Stack trace: #0 /homepages/9/d684982991/htdocs/website/wp-content/plugins/advanced-ads/includes/class-autoloader.php(58): AdvancedAds\Autoloader->locate() #1 /homepages/9/d684982991/htdocs/website/wp-content/plugins/advanced-ads/advanced-ads.php(40): AdvancedAds\Autoloader->initialize() #2 /homepages/9/d684982991/htdocs/website/wp-admin/includes/plugin.php(2255): include(‘/homepages/9/d6…’) #3 /homepages/9/d684982991/htdocs/website/wp-admin/plugins.php(177): plugin_sandbox_scrape() #4 {main} thrown in /homepages/9/d684982991/htdocs/website/wp-content/plugins/advanced-ads/includes/class-autoloader.php on line 80

    Attempted to Delete and Re-download/Activate but it failed with the same error

    Please advise what could be the trigger or root cause of this error

    • This topic was modified 1 year ago by Fanaticweb. Reason: Updated Php version
    • This topic was modified 1 year ago by Fanaticweb.
    • This topic was modified 1 year ago by Fanaticweb.
    • This topic was modified 1 year ago by Fanaticweb.
    • This topic was modified 1 year ago by Fanaticweb.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Oligraph

    (@midway88)

    Hello,

    I am experiencing the exact same behavior since yesterday evening. The Plugins (all latest versions) have been running for a week, without problems. When I deactivate and reactivate the lot it works again, with one exception. The culprit – in my case – seems to be the Advanced Ads for WP Bakery plugin. Please resolve the issue. Much appreciated, thank you!

    resolveit

    (@resolveit)

    I am also getting the same errors, the site has totally crashed if the ads module is active. It occured directly after the upgrade to WordPress 6.4.

    Plugin Support Henning

    (@henningaa)

    Hi there,

    Thanks for reporting the error.

    The issue was identified, and we’ll release a patch as soon as possible. Please revert to?version 1.46.0. to avoid the error meanwhile.

    Best regards,
    Henning

    crowleydive

    (@crowleydive)

    Just as an update in case it is of use:

    I had the same critical error on my staging site with the update from WP 6.3.2 to 6.4 (PHP 8.2)

    Rolling back to AdvancedAds v1.46.0 did not solve the problem, but rolling back to 1.45.1 did.

    Cheers,

    Crowley

    websiteplace

    (@websiteplace)

    Also, in case it helps, i had the following error appearing when updating from WP 6.3.2 to 6.4 on PHP 8.2:

    PHP Fatal error: Uncaught TypeError: Illegal offset type in isset or empty in /home/account/public_html/wp-includes/media.php:5771

    Downgrading to Advanced Ads 1.45.1 also fixed the issue.

    Plugin Support Henning

    (@henningaa)

    Hi there,

    The issue was addressed within the today’s update, Advanced Ads version 1.7.4.

    Please upgrade and let me know if there are any problems remaining.

    Best regards,
    Henning

    Oligraph

    (@midway88)

    @henningaa: thank you for taking this seriously and reacting so quickly. I will use the update as you suggest. All the best!

    crowleydive

    (@crowleydive)

    I can confirm that the update to Advanced Ads 1.47.4 has fixed the critical error arising from the WP6.4 update to my website.

    Also thanks to @henningaa for the speedy response!

    Plugin Support Henning

    (@henningaa)

    Hi there,

    Thanks for your feedback.

    If you have further questions regarding Advanced Ads, please don’t hesitate to reach out to me again.

    And if you like Advanced Ads so far, I appreciate a positive review here.

    Best regards,
    Henning

Viewing 9 replies - 1 through 9 (of 9 total)
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