• Resolved Chris Raymond

    (@chrisraymond)


    Hello,
    We are trying to troubleshoot a recent issue with the CRM plugin, and not sure if its a problem with the plugin, or my clients CRM? Here is the error message: “Fatal error: Uncaught TypeError: AlexaCRM\CRMToolkit\Entity\MetadataCollection::__construct(): Argument #1 ($client) must be of type AlexaCRM\CRMToolkit\Client, null given”

    Any ideas if this is a problem with the CRM or plugin? Thanks in advance.

    • This topic was modified 7 months, 1 week ago by Chris Raymond. Reason: Spelling

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author alexacrm

    (@alexacrm)

    Hi Chris,

    Off top of my head there is some issue with connection but crash shouldn’t be happening. Hard to tell what’s going on without seeing the entire stack – is it available in the log? Also, when does it happen?

    Thanks
    AlexaCRM Support

    Thread Starter Chris Raymond

    (@chrisraymond)

    Hello, thanks for the response.

    The issue is when the page with the form is loaded. Also, it seems to conflict now with SiteOrigin page builder.

    Plugin Author alexacrm

    (@alexacrm)

    Hi Chris,

    we still would need details like PHP log. It’s either connection issue or conflict with another plugin. Difficult to tell without the log. Email it to [email protected].

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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