Fatal error: Uncaught Exception

Hello,

It looks like the error is related to our premium extension:
https://woocommerce.com/products/woocommerce-bookings/

To confirm, can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

We’ll look forward to hearing from you.

yhanks for the fast reply. You can find the status report below:

### WordPress Environment ###

WordPress address (URL): https://camperkingportugal.com
Site address (URL): https://camperkingportugal.com
WC Version: 6.6.1
REST API Version: ? 6.6.1
WC Blocks Version: ? 7.6.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.16-MariaDB
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.6.1
WC Database Prefix: wp_
Total Database Size: 38.14MB
Database Data Size: 24.27MB
Database Index Size: 13.87MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.38MB + Index: 0.67MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.45MB + Index: 0.36MB + Engine InnoDB
wp_ariadminer_connections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_follow: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_content_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_core_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_languages: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_icl_languages_translations: Data: 0.10MB + Index: 0.10MB + Engine MyISAM
wp_icl_locale_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_message_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_node: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_reminders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_strings: Data: 5.39MB + Index: 4.89MB + Engine MyISAM
wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_string_pages: Data: 1.34MB + Index: 2.50MB + Engine MyISAM
wp_icl_string_positions: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
wp_icl_string_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_string_translations: Data: 2.85MB + Index: 1.22MB + Engine MyISAM
wp_icl_string_urls: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_icl_translate: Data: 0.59MB + Index: 0.08MB + Engine MyISAM
wp_icl_translate_job: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_translations: Data: 0.06MB + Index: 0.13MB + Engine MyISAM
wp_icl_translation_batches: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 0.65MB + Index: 0.01MB + Engine MyISAM
wp_imagify_files: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
wp_imagify_folders: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_iqblock_logging: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 2.17MB + Index: 0.13MB + Engine InnoDB
wp_postmeta: Data: 4.52MB + Index: 1.97MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.30MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_redirection_404: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_redirection_items: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_redirection_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rentit_booking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_lang: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_booking_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.19MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 858
custom_css: 1
flamingo_contact: 5
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 44
oembed_cache: 1
page: 51
portfolio: 19
post: 14
product: 11
rental_location: 8
revision: 45
shop_coupon: 1
shop_order: 78
shop_order_refund: 3
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.8
WPML SEO: by OnTheGoSystems – 2.0.1
Advanced Custom Fields Multilingual: by OnTheGoSystems – 1.10.3
All-in-One WP Migration Unlimited Extension: by ServMask – 2.46
All-in-One WP Migration: by ServMask – 7.62
ARI Adminer: by ARI Soft – 1.2.3
Conditional Fields for Contact Form 7: by Jules Colle – 2.2
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.6
GA Google Analytics: by Jeff Starr – 20220517
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Imagify: by WP Media – 1.10
Insert Headers and Footers: by WPBeginner – 1.6.2
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.44
Personalized WooCommerce Store Pro: by Najeeb Ahmad – 2.2
WooHero: by N-Media – 3.4
Redirection: by John Godley – 5.2.3
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Rentit: by Victor Lerner [email protected] – 2.2.2
Tawk.to Live Chat: by Tawkto – 0.7.2
WooCommerce Bookings: by Automattic – 1.12.2 (update to version 1.15.58 is available)
WooCommerce Deposits: by WooCommerce – 1.4.13 (update to version 1.5.11 is available)
WooCommerce Stripe Gateway: by WooCommerce – 6.4.3
WooCommerce Google Analytics Pro: by SkyVerge – 1.7.1 (update to version 1.12.0 is available)
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2
WooCommerce PayPal Payments: by WooCommerce – 1.9.0
WooCommerce: by Automattic – 6.6.1
Yoast SEO: by Team Yoast – 19.2
WP Fastest Cache: by Emre Vona – 1.0.2
Backup Duplicator & Migration - WP STAGING: by WP-STAGING
WPStagingBackup – 2.9.14

WPML Media: by OnTheGoSystems – 2.7.0
WPML String Translation: by OnTheGoSystems – 3.2.1

### Inactive Plugins (9) ###

Akismet Anti-Spam: by Automattic – 4.2.4
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.6.0
GTM4WP: by Thomas Geiger – 1.16
iQ Block Country: by Pascal – 1.2.17
Mailchimp for WooCommerce: by Mailchimp – 2.7
WooCommerce Admin: by WooCommerce – 3.3.2
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.11
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WP Rocket: by WP Media – 3.3.7

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
WP STAGING Optimizer: by René Hermenau – 1.5.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
external (external)
grouped (grouped)
rentit_rental (rentit_rental)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #10336 - /our-campers/
Cart: #10265 - /cart-2/
Checkout: #10268 - /checkout/
My account: #10337 - /my-account/
Terms and conditions: #11286 - /terms-and-conditions-2/

### Theme ###

Name: RentIt
Version: 1.8.5
Author URL: 
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: rentit/woocommerce/archive-product.php
rentit/woocommerce/auth/footer.php
rentit/woocommerce/auth/form-grant-access.php
rentit/woocommerce/auth/header.php
rentit/woocommerce/cart/cart-totals.php
rentit/woocommerce/cart/cart.php
rentit/woocommerce/cart/proceed-to-checkout-button.php
rentit/woocommerce/checkout/cart-errors.php
rentit/woocommerce/checkout/form-billing.php
rentit/woocommerce/checkout/form-checkout.php
rentit/woocommerce/checkout/form-shipping.php
rentit/woocommerce/checkout/payment-method.php
rentit/woocommerce/checkout/review-order.php
rentit/woocommerce/checkout/terms.php
rentit/woocommerce/checkout/thankyou.php
rentit/woocommerce/content-product.php
rentit/woocommerce/content-single-product.php
rentit/woocommerce/global/form-login.php
rentit/woocommerce/global/sidebar.php
rentit/woocommerce/global/wrapper-end.php
rentit/woocommerce/global/wrapper-start.php
rentit/woocommerce/loop/loop-end.php
rentit/woocommerce/loop/loop-start.php
rentit/woocommerce/loop/no-products-found.php
rentit/woocommerce/loop/orderby.php
rentit/woocommerce/loop/pagination.php
rentit/woocommerce/loop/price.php
rentit/woocommerce/loop/rating.php
rentit/woocommerce/myaccount/my-address.php
rentit/woocommerce/myaccount/navigation.php
rentit/woocommerce/myaccount/orders.php
rentit/woocommerce/notices/error.php
rentit/woocommerce/notices/success.php
rentit/woocommerce/order/order-details.php
rentit/woocommerce/order/tracking.php
rentit/woocommerce/single-product/add-to-cart/simple.php
rentit/woocommerce/single-product/product-image.php
rentit/woocommerce/single-product/rating.php
rentit/woocommerce/single-product/related.php
rentit/woocommerce/single-product/sale-flash.php
rentit/woocommerce/single-product/share.php
rentit/woocommerce/single-product/title.php
rentit/woocommerce/single-product/up-sells.php
rentit/woocommerce/single-product-reviews.php
rentit/woocommerce/single-product.php
rentit/woocommerce/content-product_cat.php
rentit/woocommerce/taxonomy-product_cat.php
rentit/woocommerce/taxonomy-product_tag.php

### WooCommerce PayPal Payments ###

Onboarded: –
Shop country code: PT
WooCommerce currency supported: ?
PayPal card processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-09 18:26:23 +00:00
Options: ?
Notes: 55
Onboarding: completed

### Action Scheduler ###

Complete: 1,853
Oldest: 2022-06-08 14:39:35 +0000
Newest: 2022-07-09 13:49:33 +0000

Pending: 4
Oldest: 2022-07-09 14:49:33 +0000
Newest: 2022-07-10 11:45:57 +0000

### Status report information ###

Generated at: 2022-07-09 14:01:21 +00:00

Hi @armandolas ,

Thanks for providing the Status report.

As Igor suggested, the error is indeed coming from the WooCommerce Bookings extension.

Kindly contact WooCommerce.com > My Account > Support?and a Happiness Engineer will be able to assist you further with this premium extension. Please create the ticket using the account that you purchased the extension, and feel free to include a link to this forum topic on the ticket, so that they can use this topic as a reference.

Thanks!

Hi there @armandolas!

Thanks for sharing the system status report.

I see you are using one of our premium plugins from WooCommerce.com marketplace – WooCommerce Bookings.

I’d suggest creating a ticket from your WooCommerce.com account dashboard: https://woocommerce.com/my-account/create-a-ticket/ to get support.

Be sure to include a link to this forum thread and your site’s system status report while creating the ticket.

Thanks!