Fatal error: Uncaught Error: Undefined constant Neve

  • Resolved justynafit

    (@justynafit)


    8 months, 1 week ago

    HI,

    I have logged in to my wordpress and enable automatic updates and suddenly I see fatal error on my website and I can’t do anything on my wordpress site too.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support rodicaelena

    (@rodicaelena)

    Hi,

    This is most likely happening because you are using a very old version of Neve 3.1.4 , while the latest version is 3.8.3.

    You can first create a backup of your site, and after that try to update.

    Regards,

    Rodica

    Thread Starter justynafit

    (@justynafit)

    The problem is that I can’t login to my wordpress now. When I try I see that screen about fatal error.

    Plugin Support rodicaelena

    (@rodicaelena)

    Hi,

    I’m sorry to hear that. You can check your email address ( used for the admin account on your site ), where you probably have an email from which you will be able to restore your site.

    Otherwise, you need to contact your hosting provider and ask them to help you access your site again.

    Thank you!

    Thread Starter justynafit

    (@justynafit)

    I am the admin and I haven,t received anything on my email. Can you help me?

Viewing 4 replies - 1 through 4 (of 4 total)
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