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Resolved

(@pollyannaconcepts)

Using Stripe with Woocommerce gateway and saw this error when I tried logon to access the backend of the website.

Fatal error: Uncaught Error: Call to a member function get_upe_enabled_payment_method_ids() on null in /home/pollyann/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php:664 Stack trace: 
#0 /home/(loginname)/public_html/wp-includes/class-wp-hook.php(309): WC_Stripe->checkout_update_email_field_priority(Array) 
#1 /home/(loginname)/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array) 
#2 /home/(loginname)/public_html/wp-content/plugins/woocommerce/includes/class-wc-countries.php(1616): apply_filters('woocommerce_bil...', Array, 'SG') 
#3 /home/(loginname)/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(228): WC_Countries->get_address_fields('SG', 'billing_') 
#4 /home/(loginname)/public_html/wp-content/plugins/woo-stripe-payment/includes/wc-stripe-functions.php(1235): WC_Checkout->get_checkout_fields('billing') 
#5 /home/(loginname)/public_html/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-frontend-scripts.php(104): wc_stripe_get_checkout_fie in /home/(loginname)/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php on line 664

Viewing 3 replies - 1 through 3 (of 3 total)

xue28 (woo-hc)
(@xue28)

2 years, 4 months ago

Hi @pollyannaconcepts,

Thanks for reaching out!

There is a GitHub entry for the particular error you shared and is being tracked here: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2394

You can also comment your thoughts and suggestions on the Github bug report directly.

Until the issue is addressed, a temporary workaround or solution is to downgrade your WooCommerce Stripe Payment Gateway plugin to version 6.4.3.

Let us know if it helps!

Thread Starter pollyannaconcepts
(@pollyannaconcepts)

2 years, 4 months ago

Hey! Not sure if it helps as I can’t access the backend of the site. It is blocked by the error so downgrading the plug-in isn’t possible.
Igor H
(@ihereira)

2 years, 3 months ago
Hello,

Sorry to hear that.

I can’t access the backend

May I ask is possible to open a new tab on your browser and type your site URL ending in /wp-admin/ ? e.g. YourSiteURL/wp-admin/ To clarify, is this allowing you to access?

Let us know how it goes. We’re here to help further.
- This reply was modified 2 years, 3 months ago by Igor H.
- This reply was modified 2 years, 3 months ago by Igor H.

Viewing 3 replies - 1 through 3 (of 3 total)

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