Fatal error: Uncaught Error:

Hi @theorganicplace

Thanks for reaching out!

I’d love to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

### WordPress Environment ###

WordPress address (URL): https://www.theorganicplace.com.au
Site address (URL): https://www.theorganicplace.com.au
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: –
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 10000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.38-41-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? wp_remote_get() failed. Contact your hosting provider.

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_
Total Database Size: 1235.55MB
Database Data Size: 919.49MB
Database Index Size: 316.06MB
wp_woocommerce_sessions: Data: 6.02MB + Index: 1.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 10.52MB + Index: 3.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 88.63MB + Index: 55.14MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.25MB + Index: 0.34MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 3.11MB + Index: 4.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.19MB + Index: 2.13MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_aryo_activity_log: Data: 21.05MB + Index: 0.00MB + Engine InnoDB
wp_charitable_campaign_donations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_charitable_donormeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_charitable_donors: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_commentmeta: Data: 0.16MB + Index: 0.20MB + Engine InnoDB
wp_comments: Data: 60.58MB + Index: 39.09MB + Engine InnoDB
wp_csp3_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_grp_google_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_grp_google_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_dashboard_events: Data: 0.25MB + Index: 0.17MB + Engine InnoDB
wp_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_lockouts: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wp_itsec_logs: Data: 41.56MB + Index: 5.17MB + Engine InnoDB
wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_temp: Data: 1.52MB + Index: 3.80MB + Engine InnoDB
wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 1.08MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_field_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_upgrades: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_nf_objectmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ninja_forms_fav_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_ninja_forms_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 11.39MB + Index: 1.38MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 431.77MB + Index: 125.42MB + Engine InnoDB
wp_posts: Data: 160.56MB + Index: 20.36MB + Engine InnoDB
wp_pv_commission: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rio_process_queue: Data: 0.22MB + Index: 0.22MB + Engine InnoDB
wp_rsgiftvoucher: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rspointexpiry: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rsrecordpoints: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rs_expiredpoints_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rs_templates_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Data: 0.27MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_sm_advanced_search_temp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_snp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_snp_stats: Data: 0.11MB + Index: 0.19MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sumo_reward_encashing_submitted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sumo_reward_send_point_submitted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
wp_terms: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
wp_term_relationships: Data: 1.50MB + Index: 1.39MB + Engine InnoDB
wp_term_taxonomy: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 10.52MB + Index: 7.94MB + Engine InnoDB
wp_users: Data: 0.48MB + Index: 0.53MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wcs_payment_retries: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_wcv_feedback: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_crm_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_crm_customer_list: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wc_crm_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_crm_groups_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_crm_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_crm_statuses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.34MB + Index: 0.31MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.25MB + Index: 0.27MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 12.52MB + Index: 10.06MB + Engine InnoDB
wp_wc_order_stats: Data: 2.52MB + Index: 3.41MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.47MB + Index: 0.38MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.13MB + Index: 0.22MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_arr_log: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_pickup_locations_geodata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wplc_chat_msgs: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_wplc_chat_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wplc_chat_sessions: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wplc_chat_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wplc_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wplc_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wplc_roi_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wplc_roi_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wrd_discounts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wrd_sent_coupons: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 24.55MB + Index: 21.17MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 3.52MB + Index: 5.23MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 1.50MB + Index: 0.30MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 2307
banners: 8
birs_appointment: 2
birs_appointment1on1: 2
birs_client: 2
birs_location: 1
birs_service: 2
birs_staff: 2
blocks: 2
campaign: 2
carts: 5842
custom_css: 1
donation: 21
faq: 9
follow_up_email: 1
helpie_faq: 10
ig_campaign: 1
ig_message: 5
itsec-dash-card: 6
itsec-dashboard: 1
mc4wp-form: 2
mts_notification_bar: 1
nav_menu_item: 66
nf_sub: 408
oembed_cache: 64
page: 53
portfolio: 12
post: 240
postman_sent_mail: 5000
product: 800
product_variation: 101
recipe: 294
revision: 1105
rp_shop_giftcard: 61
sequence-slider: 1
shop_coupon: 1910
shop_order: 21043
shop_order_refund: 357
shop_order_vendor: 23
shop_subscription: 109
sidebar: 3
snp_popups: 2
supplier_orders: 41414
wc_crm_calls: 1
wc_pickup_location: 1
wp_global_styles: 1
wpcode: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (78) ###

ManageWP - Worker: by GoDaddy – 4.9.14
Query Monitor: by John Blackbourn – 3.9.0
Antispam Bee: by pluginkollektiv – 2.11.1
Ninja Popups: by ArsCode – 4.4.0
Activity Log: by Activity Log Team – 2.8.3
iThemes Security: by iThemes – 8.1.2
Classic Editor: by WordPress Contributors – 1.6.2
Customer Reviews for WooCommerce: by CusRev – 5.0.0
Export media with selected content: by Joost de Keijzer – 2.1.4
Facebook for WooCommerce: by Facebook – 2.6.19
WooCommerce - Gift Cards: by WP Ronin – 2.6.5
Helpie FAQ: by HelpieWP – 1.7.11
WPCode - Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.1
Smash Balloon Instagram Feed: by Smash Balloon – 6.0.6
jQuery Manager for WordPress: by Remzi Cavdar – 1.10.6
Cron Jobs: by Ariel – 1.2.9
Mailchimp for WooCommerce: by Mailchimp – 2.7.1
Mailchimp for WooCommerce: by Mailchimp – 2.7.1
Mailchimp for WooCommerce: by Mailchimp – 2.7.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
Menu Items Visibility Control: by Hassan Derakhshandeh – 0.5
Ninja Forms: by Saturday Drive – 3.6.12
Easy 301 Redirects: by Odihost.com – 1.33
organic-place: by Future Squared – 1.2.6
Post SMTP: by Post SMTP – 2.1.3
Product Visibility by User Role for WooCommerce: by WP Wham – 1.8.0
Quantity Field on Shop Page for WooCommerce: by Wooassist – 1.4.0
Refer A Friend for WooCommerce by WPGens: by Goran Jakovljevic – 1.2.2
Sassy Social Share: by Team Heateor – 3.3.42
Simple Custom CSS: by John Regan – 4.0.5
Smart Manager - WooCommerce Inventory Management, Advanced Bulk Edit & more...: by StoreApps – 6.4.0
Swap Google Fonts Display: by FlyingPress – 1.1.0
Tidio Chat: by Tidio Ltd. – 5.0.0
User Role Editor: by Vladimir Garagulya – 4.63
Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.2
WPC Save For Later for WooCommerce: by WPClever – 1.2.6
Plugin for Google Reviews: by RichPlugins  – 2.2.1
WooCommerce Go People Shipping Method: by gopeople.com.au – 2.0.1
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.1
Product Feed PRO for WooCommerce: by AdTribes.io – 11.7.6
WooChimp: by RightPress – 2.1
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
WooCommerce Advanced Review Reminder: by kodemann.com – 1.9.7.1
Cart Reports for WooCommerce: by WooCommerce – 1.2.10 (update to version 1.2.11 is available)
WooCommerce Checkout Field Editor: by WooCommerce – 1.7.3
WooCommerce Customer Relationship Manager: by Actuality Extensions – 3.3.7
WooCommerce Dynamic Pricing: by Element Stark – 3.1.24 (update to version 3.1.28 is available)
WooCommerce Email Customizer: by cxThemes – 3.33
WooCommerce Email Test: by RaiserWeb – 1.2.2
WooCommerce - Store Exporter: by Visser Labs – 2.7.1
WooCommerce Extra Product Sorting Options: by SkyVerge – 2.9.0
WooCommerce Stripe Gateway: by WooCommerce – 6.5.0
WooCommerce Google Analytics Pro: by SkyVerge – 1.10.0 (update to version 1.12.0 is available)
WooCommerce Hear About Us: by SiteOptimo – 1.5.2
WooCommerce PayPal Payments: by WooCommerce – 1.9.1
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.0
WooCommerce Product Bundles: by SomewhereWarm – 5.5.2 (update to version 6.16.0 is available)
WooCommerce Shipping Per Product v2: by WooCommerce – 2.3.0 (update to version 2.3.18 is available)
WooCommerce Shop as Customer: by cxThemes – 2.16
WooCommerce Smart Coupons: by StoreApps – 5.8.0
WooCommerce Subscriptions: by WooCommerce – 4.4.0
WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.4
WooCommerce Xero Integration: by WooCommerce – 1.7.43
WooCommerce: by Automattic – 6.7.0
WooSidebars: by WooCommerce – 1.4.6
Countdown Widget: by WPAssist.me – 3.1.9.1
Yoast SEO Premium: by Team Yoast – 16.0.2
Yoast SEO: by Team Yoast – 19.4
WP All Import: by Soflyy – 3.6.8
WP Instagram Widget: by Scott Evans – 2.0.3
WP Migrate Lite: by Delicious Brains – 2.3.2
WP Notification Bars: by MyThemeShop – 1.0.12
WP Rocket: by WP Media – 3.11.3
Smush: by WPMU DEV – 3.10.3
WP Ultimate Recipe Premium: by Bootstrapped Ventures – 3.12.4
Yoast SEO: Local: by Team Yoast and Arjan Snaterse – 13.8
Yoast SEO: WooCommerce: by Team Yoast – 13.9
YITH WooCommerce Ajax Search: by YITH – 1.22.0

### Inactive Plugins (19) ###

Action Scheduler - Disable Default Queue Runner: by Prospress Inc. – 1.0.0
Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.3.4
Better Search Replace: by Delicious Brains – 1.4
Conflict Finder - WP Fix It: by WP Fix It – 3.3
Disable Gutenberg: by Jeff Starr – 2.7
Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0
Image optimization service by Optimole: by Optimole – 3.4.4
OMGF: by Daan from FFW.Press – 5.1.0
Query Monitor Extend: by Caleb Stauffer – 1.0
Redirection: by John Godley – 5.2.3
Robin image optimizer: by Creative Motion <[email protected]> – 1.5.6
ShortPixel Image Optimizer: by ShortPixel – 5.0.7
SiteGround Optimizer: by SiteGround – 7.2.0
Two Factor: by Plugin Contributors – 0.7.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.14

WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.39 (update to version 1.10.49 is available)
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.6

WP File Manager: by mndpsingh287 – 7.1.6
WP Ultimate Recipe: by Bootstrapped Ventures – 3.13.0

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class (Drop-in)

### Must Use Plugins (3) ###

ManageWP - Worker Loader: by GoDaddy –
SSO: by Garth Mortensen
Mike Hansen – 0.1

WP Migrate DB Compatibility: by Delicious Brains – 1.2

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
donation (donation)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #8 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: #2307 - /terms-conditions/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.13.1
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome-child/woocommerce/cart/cart-shipping.php version 3.1.0 is out of date. The core version is 3.6.0
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-failed-order.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-new-order.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-completed-order.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-invoice.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-new-account.php version 3.7.0 is out of date. The core version is 6.0.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-note.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-on-hold-order.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-processing-order.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-refunded-order.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-reset-password.php version 3.7.0 is out of date. The core version is 4.0.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-addresses.php version 3.5.4 is out of date. The core version is 5.6.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-customer-details.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-downloads.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-footer.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-header.php version 2.4.0 is out of date. The core version is 4.0.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-details.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-items.php
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

Outdated Templates: ?
					
					
						Learn how to update

### Product Visibility by User Role Settings ###

Product Visibility by User Role: yes
Hide catalog visibility: yes
Make non-purchasable: yes
Modify query: yes
Hide menu items: no
Hide product categories/tags: no
Redirect: 
Enable Redirect URLs per product: no
Replace description: no
Content to replace with, e.g.: Log in to see the product description.: 
Replace short description: no
Content to replace with, e.g.: Log in to see the product description.: 
User roles to display in settings: Array
(
)
Admin products list column: yes
Product quick edit: yes
Products bulk edit: no
Bulk settings for role guest: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role administrator: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role editor: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role author: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role contributor: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role subscriber: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role agent: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role op_packer: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role op_delivery: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role op_stock: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role wpseo_manager: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role wpseo_editor: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role pending_vendor: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role vendor: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role campaign_manager: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role donor: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role customer: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role shop_manager: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role wholesale_customer: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.theorganicplace.com.au
Subscription Statuses: wc-active: 37
wc-pending-cancel: 1
wc-on-hold: 61
wc-cancelled: 10

WooCommerce Account Connected: ? Yes
Active Product Key: ? Yes
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? No
Cache Update Failures: ? 3 failure

### Store Setup ###

Country / State: Australia — Victoria

### Subscriptions by Payment Gateway ###

other: wc-active: 12
wc-cancelled: 1
wc-on-hold: 17

Stripe: wc-active: 25
wc-cancelled: 9
wc-on-hold: 44
wc-pending-cancel: 1

### Payment Gateway Support ###

Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

PayPal: refunds
PayPal Card Processing: refunds

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: AU
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: ?
Used PayPal Checkout plugin: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-02 12:15:47 +10:00
Options: ?
Notes: 26
Onboarding: completed

### Action Scheduler ###

Canceled: 47
Oldest: 2022-07-04 13:00:06 +1000
Newest: 2022-07-26 12:45:04 +1000

Complete: 6,294
Oldest: 2022-08-02 00:39:41 +1000
Newest: 2022-08-02 01:04:04 +1000

Failed: 334
Oldest: 2015-12-14 04:00:23 +1100
Newest: 2020-12-15 13:40:06 +1100

Pending: 40
Oldest: 2022-08-02 02:00:00 +1000
Newest: 2022-08-09 11:25:39 +1000

### Smart Coupons related settings ###

Number of coupons to show: 5
Number of characters in auto-generated coupon code: 
Valid order status for auto-generating coupon: processing
completed

Include tax in the amount of the generated gift card: 
Deduct credit/gift before doing tax calculations: no
Gift Card discount is inclusive of tax: no
Automatic deletion: yes
Coupon emails: yes
Printing coupons: yes
Sell gift cards at less price?: no
Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
Renewal orders should not generate coupons even when they include a product that issues coupons: no
Allow sending of coupons to others: yes
Allow schedule sending of coupons?: 
Combine emails: 
Auto generated coupon email: yes
Combined auto generated coupons email: no
Acknowledgement email: yes
Enable taxes: yes
Prices entered with tax: yes
Rounding: no
Display prices in the shop: incl
Display prices during cart and checkout: incl
Display tax totals: itemized
Enable the use of coupon codes: yes
Calculate coupon discounts sequentially: yes
Account endpoints > Coupons: wc-smart-coupons

### Status report information ###

Generated at: 2022-08-02 01:16:58 +10:00

Hi @theorganicplace!

Thank you for sending the system status report.

In it, I can notice that some of your plugins are out of date. Then I found this:

Remote Get: ? wp_remote_get() failed. Contact your hosting provider.

WooCommerce plugins may use this method of communication when checking for updates, which might be why some plugins are outdated. Kindly contact your hosting provider to further check.

As a first step, please try updating all outdated plugins to see if it helps solve the issue.

Also, I can also see that your Flatsome Child theme overrides many WooCommerce templates and some overrides are outdated.

flatsome-child/woocommerce/cart/cart-shipping.php version 3.1.0 is out of date. The core version is 3.6.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-new-account.php version 3.7.0 is out of date. The core version is 6.0.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-reset-password.php version 3.7.0 is out of date. The core version is 4.0.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-addresses.php version 3.5.4 is out of date. The core version is 5.6.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-header.php version 2.4.0 is out of date. The core version is 4.0.0
/home/customer/www/theorganicplace.com.au/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0

Please refer to this helpful guide on how to update outdated templates: https://woocommerce.com/document/fix-outdated-templates-woocommerce/.

Once you do this, please check if the issue persists; we will be awaiting your response.

Let us know how it goes for you!