• Resolved Sudarshanan

    (@sudarshanan)


    Anyone help me solve the issue.

    I got this error when I updated the theme to the latest version. I can’t even access the WP admin area.

    Fatal error: Uncaught Error: Class ‘The7_Admin_Dashboard_Settings’ not found in /home3/wildboy/swiftwayservices.com/wp-content/themes/dt-the7/inc/extensions/core-functions.php:1172 Stack trace: #0 /home3/wildboy/swiftwayservices.com/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php(274): presscore_is_silence_enabled() #1 /home3/wildboy/swiftwayservices.com/wp-includes/class-wp-hook.php(286): Vc_Manager->js_composer_as_theme(”) #2 /home3/wildboy/swiftwayservices.com/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home3/wildboy/swiftwayservices.com/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /home3/wildboy/swiftwayservices.com/wp-settings.php(509): do_action(‘after_setup_the…’) #5 /home3/wildboy/swiftwayservices.com/wp-config.php(91): require_once(‘/home3/wildboy/…’) #6 /home3/wildboy/swiftwayservices.com/wp-load.php(37): require_once(‘/home3/wildboy/…’) #7 /home3/wildboy/swiftwayservices.com/wp-admin/admin.php(34): require_once(‘/home3/wildboy/…’) #8 in /home3/wildboy/swiftwayservices.com/wp-content/themes/dt-the7/inc/extensions/core-functions.php on line 1172

Viewing 3 replies - 1 through 3 (of 3 total)
  • The problem is stemming from your active theme, The7.

    Since this is a commercial theme, kindly contact the developer or marketplace where you purchased the theme from for assistance.

    https://support.dream-theme.com/

    www.remarpro.com forum support volunteers do not have access to commercial themes. This makes it impossible for us to try out the theme, reproduce the error, and offer you any assistance.

    Good luck!

    I had exatly the same problem this morning, so what you can do :
    -> go to your ftp server and follow those steps ( https://www.youtube.com/watch?v=gpahsv09N7A&ab_channel=ElegantThemes )
    -> after that the admin panel should works, you have to update your wordpress because i think the new version of The7 is not compatible with the old version of WordPress, after the update, you just have to go back to your ftp and rename the folder to the original name and it should works

    Thread Starter Sudarshanan

    (@sudarshanan)

    Thanks, @hitman7577 and @gappiah

    I just changed the theme name from the FTP server side. I got access to the admin panel. I also updated the WordPress and theme.

    The issue is now resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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