Fatal Error to update to 4.1.1 version

Hey Riccardo,

We definitely wouldn’t expect that to happen when updating. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

Thanks!

hi, ive tried also by uploading it by ftp and then activate it but the error persist.
same error with the latest versione 4.2.0

so here it is:

### WordPress Environment ###

WordPress address (URL): https://puntoled.it
Site address (URL): https://puntoled.it
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.5
PHP Post Max Size: 150 MB
PHP Time Limit: 0
PHP Max Input Vars: 12000
cURL Version: 7.70.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.6.47-log
Max Upload Size: 150 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.1.0
WC Database Prefix: pld_
Dimensione totale database: 701.08MB
Dimensione dati database: 533.23MB
Dimensione indice database: 167.85MB
pld_woocommerce_sessions: Dati: 92.94MB + indice: 3.94MB + motore MyISAM
pld_woocommerce_api_keys: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
pld_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
pld_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_woocommerce_order_items: Dati: 0.10MB + indice: 0.05MB + motore MyISAM
pld_woocommerce_order_itemmeta: Dati: 0.56MB + indice: 0.42MB + motore MyISAM
pld_woocommerce_tax_rates: Dati: 0.17MB + indice: 0.19MB + motore MyISAM
pld_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_woocommerce_shipping_zone_locations: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
pld_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
pld_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_actionscheduler_actions: Dati: 2.36MB + indice: 1.10MB + motore MyISAM
pld_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
pld_actionscheduler_logs: Dati: 1.62MB + indice: 1.11MB + motore MyISAM
pld_aryo_activity_log: Dati: 4.52MB + indice: 0.00MB + motore InnoDB
pld_aws_cache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_aws_index: Dati: 3.23MB + indice: 0.00MB + motore MyISAM
pld_commentmeta: Dati: 0.08MB + indice: 0.03MB + motore MyISAM
pld_comments: Dati: 0.72MB + indice: 0.36MB + motore MyISAM
pld_ebay_accounts: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_ebay_auctions: Dati: 15.44MB + indice: 0.12MB + motore MyISAM
pld_ebay_categories: Dati: 1.22MB + indice: 0.49MB + motore MyISAM
pld_ebay_jobs: Dati: 0.33MB + indice: 0.00MB + motore MyISAM
pld_ebay_log: Dati: 0.03MB + indice: 0.01MB + motore MyISAM
pld_ebay_messages: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_ebay_orders: Dati: 0.54MB + indice: 0.01MB + motore MyISAM
pld_ebay_payment: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_ebay_profiles: Dati: 0.03MB + indice: 0.00MB + motore MyISAM
pld_ebay_shipping: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
pld_ebay_sites: Dati: 0.03MB + indice: 0.00MB + motore MyISAM
pld_ebay_stocks_log: Dati: 1.88MB + indice: 0.02MB + motore MyISAM
pld_ebay_store_categories: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_ebay_transactions: Dati: 0.88MB + indice: 0.01MB + motore MyISAM
pld_ewwwio_images: Dati: 3.59MB + indice: 1.46MB + motore MyISAM
pld_ewwwio_queue: Dati: 0.06MB + indice: 0.03MB + motore MyISAM
pld_itsec_distributed_storage: Dati: 7.38MB + indice: 0.00MB + motore MyISAM
pld_itsec_fingerprints: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_itsec_geolocation_cache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_itsec_lockouts: Dati: 0.06MB + indice: 0.02MB + motore MyISAM
pld_itsec_logs: Dati: 27.63MB + indice: 1.86MB + motore MyISAM
pld_itsec_mutexes: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_itsec_opaque_tokens: Dati: 1.61MB + indice: 1.54MB + motore MyISAM
pld_itsec_temp: Dati: 2.07MB + indice: 1.98MB + motore MyISAM
pld_itsec_user_groups: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_iwp_backup_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_options: Dati: 100.65MB + indice: 0.60MB + motore MyISAM
pld_pmxi_files: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_pmxi_history: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_pmxi_imports: Dati: 0.05MB + indice: 0.00MB + motore MyISAM
pld_pmxi_posts: Dati: 0.03MB + indice: 0.01MB + motore MyISAM
pld_pmxi_templates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_postmeta: Dati: 33.05MB + indice: 10.34MB + motore MyISAM
pld_posts: Dati: 4.78MB + indice: 1.05MB + motore MyISAM
pld_revslider_css: Dati: 0.09MB + indice: 0.00MB + motore MyISAM
pld_revslider_css_bkp: Dati: 0.09MB + indice: 0.00MB + motore MyISAM
pld_revslider_layer_animations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_revslider_layer_animations_bkp: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_revslider_navigations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_revslider_navigations_bkp: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_revslider_sliders: Dati: 0.28MB + indice: 0.00MB + motore MyISAM
pld_revslider_sliders_bkp: Dati: 0.48MB + indice: 0.00MB + motore MyISAM
pld_revslider_slides: Dati: 3.52MB + indice: 0.00MB + motore MyISAM
pld_revslider_slides_bkp: Dati: 6.62MB + indice: 0.00MB + motore MyISAM
pld_revslider_static_slides: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_revslider_static_slides_bkp: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_sg_action: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
pld_sg_config: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_sg_schedule: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_termmeta: Dati: 0.08MB + indice: 0.08MB + motore MyISAM
pld_terms: Dati: 204.44MB + indice: 137.30MB + motore MyISAM
pld_term_relationships: Dati: 0.69MB + indice: 1.45MB + motore MyISAM
pld_term_taxonomy: Dati: 0.06MB + indice: 0.05MB + motore MyISAM
pld_usermeta: Dati: 1.02MB + indice: 0.57MB + motore MyISAM
pld_users: Dati: 0.07MB + indice: 0.07MB + motore MyISAM
pld_vtprd_purchase_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_vtprd_purchase_log_product: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_vtprd_purchase_log_product_rule: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wcifd_temporary_data: Dati: 3.65MB + indice: 0.05MB + motore MyISAM
pld_wcifd_temporary_images: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wc_admin_notes: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wc_admin_note_actions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wc_category_lookup: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
pld_wc_customer_lookup: Dati: 0.03MB + indice: 0.04MB + motore MyISAM
pld_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wc_order_product_lookup: Dati: 0.04MB + indice: 0.04MB + motore MyISAM
pld_wc_order_stats: Dati: 0.03MB + indice: 0.03MB + motore MyISAM
pld_wc_order_tax_lookup: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
pld_wc_product_meta_lookup: Dati: 0.23MB + indice: 0.28MB + motore MyISAM
pld_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
pld_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wdp_orders: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wdp_order_items: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
pld_wdp_rules: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_woodmart_wishlists: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
pld_woodmart_wishlist_products: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_wpmelon_advbedit_temp: Dati: 0.08MB + indice: 0.05MB + motore MyISAM
pld_yith_wcwl: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
pld_yith_wcwl_lists: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
pld_yoast_indexable: Dati: 3.64MB + indice: 0.59MB + motore MyISAM
pld_yoast_indexable_hierarchy: Dati: 0.01MB + indice: 0.03MB + motore MyISAM
pld_yoast_migrations: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
pld_yoast_primary_term: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
pld_yoast_seo_links: Dati: 0.12MB + indice: 0.04MB + motore MyISAM
pld_yoast_seo_meta: Dati: 0.25MB + indice: 0.27MB + motore MyISAM

### Post Type Counts ###

attachment: 3091
cms_block: 59
custom_css: 1
mc4wp-form: 1
nav_menu_item: 114
oembed_cache: 2
page: 34
post: 9
product: 1936
product_enquiry: 57
product_variation: 1250
revision: 1138
shop_coupon: 74
shop_order: 472
shop_order_refund: 10
static_block: 18
vtprd-rule: 1
woodmart_sidebar: 2
woodmart_slide: 30
wpcf7_contact_form: 4
yith_price_rule: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (37) ###

Admin category search: by Atilla Ordog – 1.0
Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 2.3.5
Akismet Anti-Spam: by Automattic – 4.1.5
Activity Log: by Activity Log Team – 2.5.2
Autoptimize: by Frank Goossens (futtta) – 2.7.2
Backup: by BackupGuard – 1.3.4
Classic Editor: by Contributori WordPress – 1.5
Contact Form 7: by Takayuki Miyoshi – 5.1.9
Customer Reviews for WooCommerce: by Customer Reviews – 3.111
Duplicate Post: by Enrico Battocchi – 3.2.4
Duplicate Widgets: by themesfactory – 1.2
Enable Media Replace: by ShortPixel – 3.3.12
Envato Market: by Envato – 2.0.3
EWWW Image Optimizer: by Exactly WWW – 5.3.2
iThemes Security Pro: by iThemes – 6.5.6
WPBakery Page Builder: by Michael M - WPBakery.com – 6.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.7.7
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Limitare Widgets: by dFactory – 1.3.1
Slider Revolution: by ThemePunch – 6.2.10
Safe SVG: by Daryll Doyle – 1.9.9
Tawk.to Live Chat: by Tawkto – 0.4.2
User Role Editor: by Vladimir Garagulya – 4.55
WC Exporter for Danea - Premium: by ilGhera – 1.2.4
WC Importer for Danea - Premium: by ilGhera – 1.3.4
WooCommerce Product Feed Pro: by WebAppick – 3.0.4 – Not tested with the active version of WooCommerce
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.4.1
WooCommerce UPC, EAN, and ISBN: by Scott Bolinger – 0.4.0 – Not tested with the active version of WooCommerce
WooCommerce Advanced Bulk Edit: by George Iron – 4.5
WooCommerce Stripe Gateway: by WooCommerce – 4.4.0
WooCommerce Wholesale Prices: by Rymera Web Co – 1.11.7
WooCommerce: by Automattic – 4.0.1 – 4.2.0 è disponibile
Woodmart Core: by  – 1.0.22
Yoast SEO: by Team Yoast – 14.2
WP-Lister Lite for eBay: by WP Lab – 2.5.4
WP Super Cache: by Automattic – 1.7.1
YITH WooCommerce Order Tracking: by YITH – 1.2.16

### Inactive Plugins (2) ###

Debug Bar: by wordpressdotorg – 1.0.1
WooCommerce: by Automattic – 4.2.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /negozio/
Carrello: #8 - /carrello/
Cassa: #9 - /checkout/
Il mio account: #10 - /mio-account/
Termini e condizioni: #2183 - /termini-e-condizioni/

### Theme ###

Name: Woodmart Child
Version: 1.0.0
Author URL: https://xtemos.com
Child Theme: ?
Parent Theme Name: Woodmart
Parent Theme Version: 4.6.0
Parent Theme Author URL: https://themeforest.net/user/xtemos
WooCommerce Support: ?

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart-child/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-product_cat.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

### Action Scheduler ###

Operazione annullata: 1
Oldest: 2020-05-13 17:39:09 +0200
Newest: 2020-05-13 17:39:09 +0200

Completato: 4.249
Oldest: 2020-05-06 09:15:52 +0200
Newest: 2020-06-04 11:45:16 +0200

In attesa: 3
Oldest: 2020-06-04 12:00:16 +0200
Newest: 2020-07-28 12:21:52 +0200

Hey @ricctram,

Thanks for sending that over. Looking at the plugins, I can see there are two copies of WooCommerce.

Try deactivating the WooCommerce that is active and see if you can activate the updated one after that. You could also remove one from the /wp-content/plugins folder. Then make sure the one that is left is updated. The default folder name is woocommerce.

Let me know how that goes.

That’s not the problem.. that was a test to upload the latest version .. then rename the old folder “woocommerce_old” and keep the new one with its default name, so by doing this i tried to understand to see if the problem was related to the updating process but it was not.

So now i tried to disable the old one and activate the new one.. same issue

This error message indicates that something on the site has already declared a PHP class named ActionScheduler.

Cannot declare class ActionScheduler, because the name is already in use in

That’s a library that WooCommerce includes to run automated actions on a schedule. If it’s not two copies of WooCommerce being active, then some other plugin or the theme is loading Action Scheduler too.

Try disabling *all plugins*. Then update WooCommerce with it deactivated. Then activate *only* the updated version. If that works, then start activating the other plugins until you run into the error message again. The last item activated before this error comes back is likely where it is coming from.

Ok thank you

ive done what you said and the error is due to plugin Importer For Danea
so i contacted the developer

thank you