Fatal error site Broken

  • Resolved josmatic

    (@josmatic)


    2 years, 6 months ago

    Hi, I manage over 30 WordPress sites and some of them have your plugin, which is realy easy to use and do the job.

    Last few years I experienced issues that site completely broke. Usually server restart helped but I found out that problem is with cache. On this particulare site we have:
    1. WP-Optimize – Clean, Compress, Cache
    2. Autoptmize
    Of course they setup on such way to do every his job and not overlapping.

    Problem at debug.log:
    [19-Sep-2022 08:10:46 UTC] PHP Fatal error: Uncaught Error: Call to undefined function wp_cache_get() in /home/domain_hidden/public_html/wp-includes/option.php:147

    WP 6.0.2

    I am not server expert but some combination of cache settings and server settings cause issue. Do you have any experience on this fields?!

    For now I enabled Advanced Debuging at Minify settings.

    Best regards,
    Josip

Viewing 3 replies - 1 through 3 (of 3 total)

  • @josmatic Please keep only one optimization plugin active as both the plugin give call to wp_cache_get() which causes an issue, Please keep Autooptimize off and check if you still get the error?

    Thread Starter josmatic

    (@josmatic)

    Hi, we are using for years two even 3 cache plugins sometimes but do not overlapping functionality. When I got this problem, I rename cache plugins over FTP to deactivate them and usally after that work fine. Go at backend enable plugins, clear cache and site work some time fine.
    What I also notice that this is problem on Company dedicated server for us and then we sell space to our clients like hosting. Also this is not realated only for your plugin, even site which did not had cache plugins at all had similar thing, phpmyadmin stops working ^^ and at server side, no errors, on debug.log also no errors.

    @josmatic Have you performed a conflict test yet?

    Try deactivating all plugins except for WP-Optimize and see if it is resolved.

    If so, reactivate each plugin one at a time until you find the culprit. You can check for the issue between activating each plugin, so you can see which one is causing problems.

    Please let us know your findings.

Viewing 3 replies - 1 through 3 (of 3 total)
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