• Resolved damken

    (@damken)


    I uploaded the new Cloudinary plug in to my locally installed wordpress yesterday and broke the site with this error: Fatal error: require_once(): Failed opening required.
    It was the Beta plugin downloaded from the Cloudinary site (one day before the official update)
    I can’t get to the WordPress dashboard to uninstall. Can you please advise how to fix the issue.

    macOS Catalina 10.15.3
    Local version 5.2.8

    Thanks
    Darren

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  • Plugin Support Raz @ Cloudinary

    (@razinary)

    Hi Darren,

    Have you uninstalled/deactivated v1 of the plugin before manually installing the v2 beta package?

    Thanks,
    Raz

    Thread Starter damken

    (@damken)

    Hi Raz,

    Thanks for the response, I didn’t do that and was thrown by not being able to access the dashboard again. I got into the plugin files and deleted the new ones, allowing me to get back to the dashboard and update the V1 plugin. All sorted now.

    Thanks
    Darren

Viewing 2 replies - 1 through 2 (of 2 total)
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